
Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Outstanding sales staff and service staff. Great service on time with good recommendations on servicing needs. Great service on time with good recommendations on servicing needs. More
The service department is top notch. I will definitely recommend them. Raquel is beyond an asset here.. she was outstanding!! I will definitely recommend them. Raquel is beyond an asset here.. she was outstanding!! More
Bought a preowned Kia Sorrento from this dealership in June. Sales staff was exceptional and made us feel like we were family. The trouble started with the service department. After needing a minor repair June. Sales staff was exceptional and made us feel like we were family. The trouble started with the service department. After needing a minor repair to a shield for the gas tank under the car service manager Kevin tried to pull a fast one with our insurance company And recommended repairs that other large larger Kia dealerships said was not necessary. A frivolous claim was made to our insurance and they never performed the work demanding that they had to replace a gas tank that two other experts at Kia said did not need to be replaced. Spoke with general manager, Andrew And he stuck by Kevin and what he said without doing any research of his own to the problem or listening to our concerns and our insurance adjusters concerns. Overall stay away from this dealership they’re out to sell you a car and then if you have a problem and need service, they will take all of your money And recommend that you pay them for repairs that are not needed to your vehicle. Avoid at all costs. More
Came here to purchase a 2018 Chrysler Pacifica. Then shortly after less than a month in, the vehicle was already showing a check engine code and after notifying the used sales manager they said sin Then shortly after less than a month in, the vehicle was already showing a check engine code and after notifying the used sales manager they said since it’s an as is there is nothing they can really do. Fast forward a few months and the vehicle is now inoperable. Less than a month of ownership I shouldn’t be having to replace things they claimed to replace. Shouldn’t even need to go to a mechanic if they fixed what they claimed to fix. I’m a single income family of 5 and bought this expecting to have a great vehicle for my family only to find out it’s a big paper weight. My mechanic said some of the issues they believe existed prior to sell. I was also told that many things were fixed and or/ replaced before the sale but I’ve got multiple codes popping up that says otherwise. I feel like I keep getting the run around when trying to deal with this. Kia can we please solve something. More
Hospitable, knowledgeable, quick. That's it in a nutshell! There is really nothing else to say. That's it in a nutshell! There is really nothing else to say. More
They kept us very well updated on our vehicle and did an amazing job fixing our vehicle! amazing job fixing our vehicle! More
Always satisfied when I leave Union Kia. Miss Rachel is awesome! Her concern and hospitality exceeds what’s required! Miss Rachel is awesome! Her concern and hospitality exceeds what’s required! More
Very good and quick service! The sales rep was very thorough in explaining with to be done and approximate time to complete. The sales rep was very thorough in explaining with to be done and approximate time to complete. More
I’d highly recommend Union County Kia. They care about their customers and treat you well. I’ve been coming here for years They care about their customers and treat you well. I’ve been coming here for years More
Well maintained, friendly staff, work accessible! These are great things for a customer! I wait and still can get work done while I’m there These are great things for a customer! I wait and still can get work done while I’m there More