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Union County Kia
Monroe, NC
1,614 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,615 reviews
June 02, 2025
Service department friendly and helpful and bought new car and sales rep and finance were wonderful as well car and sales rep and finance were wonderful as well More
by NYLAPARSONS20
Verified Customer
May 31, 2025
They could make an appointment in a few days to take care of my problem. Where very friendly people. of my problem. Where very friendly people. More
by Davette1957
Employees Worked With
May 31, 2025
Friendly people. Very attentive and helpful. Service was good. Raquel is the best! Will keep talking my vehicle there. Very attentive and helpful. Service was good. Raquel is the best! Will keep talking my vehicle there. More
by BKWINEGARD
Employees Worked With
May 30, 2025
Emma was wonderful. She knew what she was doing and helped me in everything I needed. She knew what she was doing and helped me in everything I needed. More
by edgar
Employees Worked With
May 30, 2025
It was good They always do a good job and in a timely manner and professional manner and professional More
by Herbertmc
May 30, 2025
Kevin got me in and out, with no appointment, because I was headed to the airport and had almost completely flat tire on my new Kia! As far as I'm concerned they went above and beyond I couldn't be a happ was headed to the airport and had almost completely flat tire on my new Kia! As far as I'm concerned they went above and beyond I couldn't be a happier customer More
by vabbey72
Employees Worked With
Kevin Callahan
May 29, 2025
I always look forward to going to KIA service because I know Kevin because I know he will always take care of me and my car, even if it just for the DMV test. Even if I get there early, he will take my car know Kevin because I know he will always take care of me and my car, even if it just for the DMV test. Even if I get there early, he will take my car and I go relax in the lounge. More
by GLORIAJONES830
Employees Worked With
Stephanie Breeden, Kevin Callahan
May 29, 2025
We bought our Sorento new at Union County Kia in 2017. Each interaction with the dealership was frustrating. Kevin obviously is not knowledgeable about the product or vehicles in general. I would not reco Each interaction with the dealership was frustrating. Kevin obviously is not knowledgeable about the product or vehicles in general. I would not recommend. We sold our Kia. Good riddance More
by ScammedByKia
May 29, 2025
Terrible service and overpriced. I had an appointment but it took them almost three hours for an oil change. Lost my business, not even an apology I had an appointment but it took them almost three hours for an oil change. Lost my business, not even an apology More
by rose.kirnan
Employees Worked With
Don’t rremember
May 29, 2025
Friendly, good service, the tech was very knowledgeable, and I liked the inventory. Would highly recommend. and I liked the inventory. Would highly recommend. More
by JIMMYFINCH
Employees Worked With
