
Union County Kia
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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The service department is excellent and Rachel is very helpful and knowledgeable. I am very happy to have her as my representative. helpful and knowledgeable. I am very happy to have her as my representative. More
This was my second time working with Union County KIA. Chris Williams is the best!!! He made the experience absolutely wonderful! If you are considering a new vehicle, stop and see Chris!! You won’t be di Chris Williams is the best!!! He made the experience absolutely wonderful! If you are considering a new vehicle, stop and see Chris!! You won’t be disappointed in the experience or the vehicle options! More
Very nice with great communication. Polite handled my service call even though my online reservation did not show . Polite handled my service call even though my online reservation did not show . More
So very helpful! The best car buying experience I’ve ever had! 10/10! Will be back in the future!! The best car buying experience I’ve ever had! 10/10! Will be back in the future!! More
They were very helpful through the whole process! And very friendly! Made this an extremely smooth process; will be back soon! And very friendly! Made this an extremely smooth process; will be back soon! More
They were great to work with when we bought our Kia. Didn’t waste our time. Had oil changed and everything went great! Didn’t waste our time. Had oil changed and everything went great! More
I normally have a get experience, but this one wasn't one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was actually thinking all 4) I came to get an oil change and brakes done. I have a front will drive and they changed the back wheels brakes. I was told everything was good only to sit there for hours to Raquel coming to me after the technician did a test drive and said my brakes are still making noise/scrubbing when you try to stop. This is after a bill of $1200. I didn't get upset or rude with anyone there but I said that I would be unable to pay another $500 for the front brakes today. I was very disappointed with all the confusion and miss information. That and leaving with the same issue as I came in with after waiting all that time. I definitely understand that people make mistakes, and things happen but I'm so use to the great customer service I usually get with Scott everytime I come. The technicians also left oil/black marks in the car. In her defense she did take 5% off for the inconvenience. Hopefully my next visit will be better. More
I always have a good experience at this dealership. Everyone is always nice and very helpful Everyone is always nice and very helpful More
I was searching for my first EV, and the Kia EV6 is one I thought offered great tech, cool design, and overall value I was seeking. I live in central NC and found Union County Kia through an online search, t thought offered great tech, cool design, and overall value I was seeking. I live in central NC and found Union County Kia through an online search, the prices they had were great and so I reached out. Stephanie was my contact in sales and she made it one of the great buying experiences! She was knowledgeable about the vehicle, helped me finalize the deal I wanted, kept the communication open and kept me updated regularly. We finalized everything and I had the vehicle delivered to me within a day. Trust is a big aspect to handling the deal purely online and Stephanie made me comfortable in going forward with the purchase. She shared the details of the vehicle and was transparent throughout, it is a much better vehicle than I could have imagined. Although the dealership is a bit far away, I do intend on buying again in the future, and if you have a need go see Stephanie! More