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Union County Kia - Service Center

Indian Trail, NC

4.6
972 Reviews

972 Reviews of Union County Kia - Service Center

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July 14, 2025

Great experience with the service dept. my car was serviced in a reasonable time. Thanks More

by MUSBOB64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Attentive and willing to answer questions. Representatives are eager to help and tell you about deals More

by huffent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Salena always helps me when I bring my car in for service and always gets an A plus from me in customer service. She makes sure you have a thorough understanding about your vehicle service. I will continue t More

by angelabrown490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

The service is always thorough, honest, and with smile. Great customer experience at their Service Dept. More

by AA.GREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Great service after the sale in their service department. Service was completed earlier than stated completion time. More

by tddillon32464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khoa Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Medlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Moskowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Went in to have my 2nd key programmed. It took about an hour and we were kept updated on timeline and progress. More

by rawaynick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

No concerns. Communication was good. Work completed in the time frame completed as expected that day. More

by mpsutton23
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
July 09, 2025

It is always a great experience. I live in Virginia but I would rather come here for service . More

by NILEOLIVER
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
Jul 09, 2025 -

NILEOLIVER responded

Great team all around. I truly appreciate the wonderful customer service!!!

July 08, 2025

Very friendly and make sure you have a great understanding about your car before you drive leave More

by loramarsh590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

The service department is always so kind and professional. I always return for my services here. More

by Krystal Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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