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Union County Kia - Service Center

Indian Trail, NC

4.6
899 Reviews

899 Reviews of Union County Kia - Service Center

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May 21, 2025

Upon arrival, i was greeted promptly by Kevin who checked me in efficiently. He was nowledgeable, listened attentively to my concerns, and explained what the service entailed. More

by Laceylw4084
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Callahan
May 21, 2025

I really like this dealership. This is where I bought my car. I live in Ft. Mill SC but I still come here for my service. People are kind and keep me informed while I'm waiting fo More

by VWMRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

1 hour and 15 minutes wait. It was fair amount of time. Kia does a good job each time for our Tell U Ride. Thanks More

by HAINESRE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Anytime I had a recall, they took care of it and have always been so very helpful, nice and got the job done! I Love Kia Monroe!!! More

by TAWNYA.G.PACK
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Callahan
May 20, 2025

You can be very annoying with the constant service reminders, that's why I hardly ever respond. More

by shwnrjcksn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Excellent service from sales to service managers. Friendly and expedient and unlike many other dealers great hours for working people. More

by Denise P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Very good dealer and very good advisor. She understand the customers need and she is very helpful and fast service. More

by Fuad Othman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Emma was courteous and professional. The quality of the work was as expected and the wait time was reasonable. More

by cts124psu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I like the customer service. They do everything I need to my car. The time don’t get too long More

by casiano.kristal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

No courtesy vehicles so long waits, mechanics not doing quality checks before giving back vehicles More

by lillianemdestin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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