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Union County Kia - Service Center

Indian Trail, NC

4.6
853 Reviews

853 Reviews of Union County Kia - Service Center

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January 13, 2025

I came with a problem and they helped me fully. I was told what was going to happpen and everything occurred as planned. I’m very satisfied and recommend this service department very highly. More

by NEWTGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 13, 2025

Fast honest and always keep their word as far as waiting of finished time. they also have a comfortable area for customer waiting. More

by Jamesealvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 13, 2025

She is fantastic. Knowledgeable, helpful , fast. She knows what she is doing and gets the job done correctly. More

by deeserenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 10, 2025

Salena Dalerio is very customer focused, nice, professional!! I really appreciate her support every time I visit for service. Thank you so much!! More

by Lutfiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I took the car in for a recall. They left the car broke and wanted to charge me to fix it. I fixed in 15 minutes myself. Part of which was putting a screw in the left out. Idiots More

by sohocs509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service tech
January 10, 2025

Great service. Professional staff. They did a great job on the service for my car. More

by sarahabigail91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
January 10, 2025

The dealership is always welcoming and communicates timely about the status of my car. I'm in and out in no time. More

by D_L_GALLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 10, 2025

Quick excellent service. Actually called and fixed more than expected with no additional cost. You have another happy customer. More

by thom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 10, 2025

Very open and friendly was on top of service needed and time allocated for the service More

by abyrd282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 10, 2025

Emma was very efficient and helpful. The service this trip was fast and friendly as always. More

by MEL4BELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

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