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Union County Kia - Service Center

Indian Trail, NC

4.6
903 Reviews

904 Reviews of Union County Kia - Service Center

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May 19, 2025

Excellent service from sales to service managers. Friendly and expedient and unlike many other dealers great hours for working people. More

by Denise P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Very good dealer and very good advisor. She understand the customers need and she is very helpful and fast service. More

by Fuad Othman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Emma was courteous and professional. The quality of the work was as expected and the wait time was reasonable. More

by cts124psu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I like the customer service. They do everything I need to my car. The time don’t get too long More

by casiano.kristal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

No courtesy vehicles so long waits, mechanics not doing quality checks before giving back vehicles More

by lillianemdestin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great service, great people. Always helpful. Easyto make an appointment. Always let me know if I have a recall and is taken care of quickly More

by ivanandjackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Raquel is extremely professional and polite and helpful. She is always responsive and listens to my concerns More

by amtdrneIson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Very good customer service the work was completed in a timely fashion very satisfied thanks! More

by mstarnes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Good service. It was a bit slow due to parts shipping but that was understandable. More

by ssimpson28170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I got an oil change and the tires rotated. Everything went well in good time. More

by jrayandrj
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Johnson