Union County Kia - Service Center

Union County Kia provides a pleasant professional customer service experience. I recommend Union County Kia! customer service experience. I recommend Union County Kia! More

Great Staff, always very helpful and informative. Always a great experience at Union County KIA!! Always a great experience at Union County KIA!! More

I had an excellent experience with Raquel. She was very helpful and knowledgeable. Would recommend her to everyone She was very helpful and knowledgeable. Would recommend her to everyone More

Great service from all they went above and beyond to meet my needs, I highly recommend this location my needs, I highly recommend this location More

Always a pleasure to visit this dealership for service work or repair work. Much better than my last dealership work or repair work. Much better than my last dealership More

The in and out process was really good. The wait time was good as well. Raquel answered all my questions and cleared me up on some confusion. Good experience overall. The wait time was good as well. Raquel answered all my questions and cleared me up on some confusion. Good experience overall. More

I took my car to replace the chrome trim on the window that had fallen off. Not sure if the technician read the work order that clearly said “rear passenger window” (it was the only one missing). He broke that had fallen off. Not sure if the technician read the work order that clearly said “rear passenger window” (it was the only one missing). He broke off the front driver side chrome trim instead. Union county Kia did not have a replacement part and told me they would order it and let me know when it was available. I told them that I would need a loaner car when I came back to have the work done since I have to take my kids to school and get to work. It’s been about a month at this point and still nothing has been done to address the missing window chrome trim on my car. My next step is to report it to the BBB because the lack of attention to an issue they created is absolutely ridiculous. I do not recommend them. More

We had service done to our vehicle. Tire rotation was part of it. No alignment was done or offered and we were provided a failed alignment test. We had to leave for a trip that day and Tire rotation was part of it. No alignment was done or offered and we were provided a failed alignment test. We had to leave for a trip that day and there's constant vibration. No response to my email to service More

I have total confidence in Kia of Monroe as I have always used their service department since I bought my Kia forte. These are awesome folks that get you in and out as quick as possible as well as being frie used their service department since I bought my Kia forte. These are awesome folks that get you in and out as quick as possible as well as being friendly and keeping customers advised as to what is taking place with the vehicle that is brought in. You can't be the service of Kia Monroe. More

I called and made an appointment and confirmed that they had the part in stock before confirming the appointment. Once I arrived I found out that all the parts weren't there and had to make a second trip to had the part in stock before confirming the appointment. Once I arrived I found out that all the parts weren't there and had to make a second trip to have the work completed. Very frustrating and time consuming. More