Union County Kia - Service Center

Raquel was friendly and helpful. She went out of her way to make me feel welcome. She went out of her way to make me feel welcome. More

They are always able to fit you in for service and are always super nice and explain everything to you always super nice and explain everything to you More

I was mislead on the inspection fee. I was charged separately on the diagnostic fee and repair fee and was told it would go into the repair fee if I get it serviced and that wasn’t the c I was charged separately on the diagnostic fee and repair fee and was told it would go into the repair fee if I get it serviced and that wasn’t the case after it was diagnosed. I took my vehicle elsewhere and was beat out of hundreds of dollars for nothing More

Raquel was quick efficient and got me done quickly. Treated me like she cared and kept me informed. Treated me like she cared and kept me informed. More

The company has a welcoming and friendly environment. On one visit there, I locked my keys inside of my car and they unlocked it for me without hesitation!. On one visit there, I locked my keys inside of my car and they unlocked it for me without hesitation!. More

Prompt service and advised of service needed before any work was done to the vehicle. work was done to the vehicle. More

All staff are friendly and knowledgeable. My concerns are always addressed. Customer service is always outstanding. My concerns are always addressed. Customer service is always outstanding. More

I purchased a used GMC Denali XL from Kia of Monroe and received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. H received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. However, I was informed that they did not have the proper equipment to perform either service. Despite this, they proceeded with the oil change using a jack. After the service was completed, the staff advised me that in the future, I should take my vehicle to a GMC dealership. They also mentioned that the lifetime engine warranty I was told about at the time of purchase had more limitations than originally disclosed. I am extremely disappointed with the lack of transparency and preparedness at this dealership. I would not recommend purchasing a vehicle or using the service department at Kia of Monroe. More

That's one of the best dealership I've enjoyed the services that I've had services that I've had More

conveniently located, wonderful salespeople, space is clean with tv and wifi and charging stations. Also coffee station! clean with tv and wifi and charging stations. Also coffee station! More