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Union County Kia - Service Center

Indian Trail, NC

4.6
932 Reviews

932 Reviews of Union County Kia - Service Center

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January 01, 2025

Union County Kia is a fantastic dealership! They are reliable, trustworthy, dependable and attentive. 10/10 recommend More

by Msgmamma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
January 01, 2025

Love Union County Kia, great customer service. Always greeted with a smile. Making a service appointment is really easy and fast. They have you right in and out. More

by Msgmamma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
December 30, 2024

Salena is the best! She is extremely professional and customer service-oriented. She even went so far as to call me personally when delays out of her control occurred to More

by annacat91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

December 30, 2024

Great service and even better sales person! Highly recommend this place for all of your car needs! More

by kiaramccauley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

It took over two hours to get an oil change and tire rotation. The quality of the work was good, but the wait was crazy. More

by Moka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Sorry for the wait, we are hiring techs, so hopefully will be quicker soon

December 26, 2024

Salena Dalerio is excellent, very professional and with customer oriented mindset. It is amazing to see how Salena Dalerio takes care Customers, thank you so much!! Really appreciate your support Salena More

by Lutfiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

December 26, 2024

People were nice enough. Just kept getting the run around about a second key that was promised me. Took me a month to finally receive it. More

by sking52287
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Moskowitz
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

December 25, 2024

I came in for an oil change and they were quick and friendly. I loved the text updates for easy following of my vehicle status More

by Tabbykat1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

December 25, 2024

Top of line salesman, dealers and finance team . Company curb appeal from out & friendless, cleanliness is 5 star . Best on block More

by wilsondaquentis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

December 23, 2024

Raquel and Scott have always been extremely helpful. They are very informative and never pressure you. I always feel like I know exactly what is going on and I never feel surprised at the end. More

by killfacebook333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

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