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This rating includes all service center reviews, with more weight given to recent reviews.
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964 Reviews of Union County Kia - Service Center
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January 17, 2024
Highly disappointed. car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I car was in shop for months as once I get it out it doesn’t run the same. So shop tells me that my turn was going out and they informed me of it. So I stayed why wasn’t it fixed when car was in shop for 4 months. More
by savanaah394
Verified CustomerEmployees Worked With
January 17, 2024
Great service rep that kept in touch the entire time. Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to th Very friendly and helpful and great hospitality. I arrived early and he just said, “no problem”, took needed info on his iPad, and then took me to the waiting area. More
by GLORIAJONES30
Employees Worked With
Other Employees :
Irish service rep was awesome young man. , Chris Crawford
January 17, 2024
Great service, I didn’t had to wait for too long, quick and efficient! As always! and efficient! As always! More
by 0laisbraz
January 17, 2024
Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase Got a good deal on my KIA and love it. Will check with them for my next purchase More
by redhead61_2
Employees Worked With
January 17, 2024
UC Kia has the best service center and is always very attentive to their customers! attentive to their customers! More
by Laceylw4084
January 17, 2024
I feel confident going to this dealership for all of my service needs because of Rachel and her attention to details! service needs because of Rachel and her attention to details! More
by Linda.eileensc95
January 17, 2024
Great service. Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff is attentive and professional, but it needs better environment. A single tv looping the same 50s & 60s movies is not representative of a brand that’s trying to project that they know the future of mobility. At least the staff is good. More
by H.
Employees Worked With
January 17, 2024
Could not diagnose my issue. I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that other owners have had issues with this sensor too, that they mentioned it. I changed this sensor myself and have not had the original issue since. More
by chris.pollock
Employees Worked With
Kevin
January 17, 2024
They had a counter where I could look into the mechanics shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages More
by DBLACK.THE.TRAVELER
January 17, 2024
Polite and professional. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. More
by No One of Consequence
Employees Worked With
