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849 Reviews of Union County Kia - Service Center
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June 21, 2016
Stellar service experience. Amazing experience! Professional, detailed, and effective. From start to finish, you feel taken care of, comfortable and the experience has me coming Amazing experience! Professional, detailed, and effective. From start to finish, you feel taken care of, comfortable and the experience has me coming back when I visit my family in Matthews, NC. More
by crenaud
Employees Worked With
Roy Hall
May 27, 2016
Great Customer Service Called EJ in Service on Friday, 5-20 with regard to a 4 - wheel alignment on my 2009 Kia Borrego for Saturday morning and when I showed up at 7:50 AM Called EJ in Service on Friday, 5-20 with regard to a 4 - wheel alignment on my 2009 Kia Borrego for Saturday morning and when I showed up at 7:50 AM Saturday he already had my service ticket ready and just asked for the keys. I walked up to DJ's Diner at Crossroads Ford for breakfast and when I walked back at 9:10 he had me ready to go. 4 - wheel alignment, oil change and multi-point inspection and out-the-door in just over an hour. Since I bought the car in 2011 I have had it serviced here with great results and always positive experiences. KUDOS to the Union County Kia Service Team for outstanding customer service in a timely manner. Thank you! More
by gcsmith
Employees Worked With
EJ Isaman
May 24, 2016
Great experience Recently took my car in for a check engine light. The service was quick, professional and met / exceeded my expectations. Thanks! Mike H Indian Trail, Recently took my car in for a check engine light. The service was quick, professional and met / exceeded my expectations. Thanks! Mike H Indian Trail, NC More
by MHolthe1
Employees Worked With
Roy Hall
April 11, 2016
service review I HAD AN APPOINTMENT FOR A OIL CHANGE AND STATE INSPECTION .THE SERVICE CENTER GUYS WERE GREAT AND ALSO FIXED MY DOOR HANDLE AT NO COST I HAD AN APPOINTMENT FOR A OIL CHANGE AND STATE INSPECTION .THE SERVICE CENTER GUYS WERE GREAT AND ALSO FIXED MY DOOR HANDLE AT NO COST More
by kia2011kay
Employees Worked With
EJ Franklin
April 02, 2016
Oil change visit This particular visit was a last minute decision to get an oil change the evening before heading out of state. I called them at 4:20 to see if they c This particular visit was a last minute decision to get an oil change the evening before heading out of state. I called them at 4:20 to see if they could squeeze me in for an oil change that same evening. They accommodated me! Not only did they get me in hat evening, but this has been the only place in the area that I have found that always has the oil filters in stock to get my oil changed in a timely manner without me having to wait for them to locate one and have it delivered. I have always gotten great service from Union Kia. 2 thumbs up for EJ for his outgoing and friendly customer service. It was also during this visit that I met EJ Franklin and made an appointment to come in the following week to test drive a new car. More
by JoyceG
Employees Worked With
EJ Isaman
March 30, 2016
oil change/tire rotation I enjoyed how much quality they put behind doing the Oil Change and Tire Rotation. The only downside would be timing. Almost an hour of waiting, howev I enjoyed how much quality they put behind doing the Oil Change and Tire Rotation. The only downside would be timing. Almost an hour of waiting, however, I was happy with my visit. More
by WyattRhyleeJJ
Employees Worked With
Someone in service area
March 28, 2016
Excellent during My Manufacturing Recall I Rate my Mfg. Recall Visit Totally Excellent from Check In to Check Out. I was Greeted immediately with Smiles & Courtesy. Waiting Area was Cle I Rate my Mfg. Recall Visit Totally Excellent from Check In to Check Out. I was Greeted immediately with Smiles & Courtesy. Waiting Area was Clean, Neat and Good Coffee. I was asked was there anything else I needed while there. Check Out Process was Organized. I will continue to return to Union County Kia for Service and Trade In Time. Gail More
by Gail
Employees Worked With
i apologize, i do not know names, but Service & Management Employees i dealt with were Excellent., Wesley Blackburn
March 27, 2016
Excellent care! I had my kia sedona oil change and i was very satisfied with their service, i would recommend this place for anyone who wants quality service. I had my kia sedona oil change and i was very satisfied with their service, i would recommend this place for anyone who wants quality service. More
by ronald
Employees Worked With
EJ Isaman
March 22, 2016
Oil Change Kia Soul At the time of check in they handled my questions and let me know about the approximate time the car would be completed. They made recommendations on At the time of check in they handled my questions and let me know about the approximate time the car would be completed. They made recommendations on other services that would be needed in the next few months. And generally were helpful in all aspects of maintaining the service on my car. More
by charles67
Employees Worked With
EJ Isaman
