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While driving to visit my Uncle in Delaware my brake light went out. Being from Connecticut I did not know of a local BMW dealer. Using my smartphone I found that Union Park BMW was close by. I went rig light went out. Being from Connecticut I did not know of a local BMW dealer. Using my smartphone I found that Union Park BMW was close by. I went right there and explained that I was from out of state and could I get my brake bulb replaced if I waited. The person that helped me was Christine OConner and she was very friendly and helpful. She told me to pull my car up front and she had a tech replace the bulb right away. When I asked how much it would be she told me not to worry about it. She got me on my way in 15 minutes. Great customer service!!! More

I was not interested in getting a new vehicle. I was at the dealership because my husband was getting one. I saw one I liked and the sales staff was so helpful and willing to answer questions and work wit the dealership because my husband was getting one. I saw one I liked and the sales staff was so helpful and willing to answer questions and work with me. They were very upbeat and informative. I actually enjoyed my experience. Once the deal was completed, Mary Cerami sat in the vehicle with me and showed me how to operate everything. I find the computerized systems confusing, but she took her time explaining things to me, and setting up my account in OnStar, and synching my phone. I know I couldn't have done it without her. Thanks Mary! And thanks also to Rodney and Brock. You guys are a great team. I love my new car. More

Mike was very professional understood my situation and got me into the car of my choice. He makes you feel comfortable and is patient and caring. Very knowledgeable of the vehicles he sells. got me into the car of my choice. He makes you feel comfortable and is patient and caring. Very knowledgeable of the vehicles he sells. More

Kindell Forbes made my car buying experience very positive. He was friendly, attentive, very informative and knowledgeable about the vehicle I wanted to purchase. He got all my questions answered and positive. He was friendly, attentive, very informative and knowledgeable about the vehicle I wanted to purchase. He got all my questions answered and was able to negotiate an excellent price for my car. He took time to instruct me on all the features and "gadgets" and helped program my XM Radio. By having sales people like Kindell Forbes, I will recommend this dealership to others because of the very positive experience I had. More

Mary Cerami was friendly and patient while we made our decision. We looked at the car twice. She took the time to deal with our own personal mechanic. The price of the used vehicle was reasonable. She decision. We looked at the car twice. She took the time to deal with our own personal mechanic. The price of the used vehicle was reasonable. She was willing to wait after hours to complete the transaction. More

After assessing my car's problem, Leee went out of his way to explain the problem and my options. It was fixed quickly and at a somewhat fair pride. way to explain the problem and my options. It was fixed quickly and at a somewhat fair pride. More

Mike sent all the way to make sure I got the car I wanted at a price I could afford. It's very likely that I will be coming back in the future to purchase my next car to him. at a price I could afford. It's very likely that I will be coming back in the future to purchase my next car to him. More

First class organization. they are friendly and undrstand that my time is very important. i am able to buy a car very quickly with no hassle. that my time is very important. i am able to buy a car very quickly with no hassle. More

It was an assume experience to work with Mike. He demonstrated true professionalism, and great work Ethics. He work to get me the best deal that he could on my new car. I was treated with the up most demonstrated true professionalism, and great work Ethics. He work to get me the best deal that he could on my new car. I was treated with the up most respect, and would highly recommend Mike, and Union Park for your next car. More

Joe provided great customer service when I needed my car serviced! I was impressed by the service overall. I will definitely continue to use Union Park. serviced! I was impressed by the service overall. I will definitely continue to use Union Park. More