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Customer Service I all but thought "Customer Service" was on the verge of extinction, and then I reconnected with Mike McDaniel for another lease on a Honda Civic. I I all but thought "Customer Service" was on the verge of extinction, and then I reconnected with Mike McDaniel for another lease on a Honda Civic. I was looking at a special being offered on the 2018 model. Mike spoke of the advantages of leasing the 2019 model, and convinced me to upgrade. All handled over the phone without having to make multiple trips to the dealership. I was looking for a white vehicle but settled on grey as there was not a white one in stock. Mike contacted me a few days later to advise that he was reviewing the inventory and came upon a white vehicle and said it would be no trouble to rewrite. Fast forward, I am now driving a 2019 white Honda Civic. Mike thank you for keeping the "Customer" in "Customer Service". More

Best dealership in Delaware My family and I have been dealing with union park honda for many years now ,and they are by far the best honda dealership in Delaware. Everyone is ve My family and I have been dealing with union park honda for many years now ,and they are by far the best honda dealership in Delaware. Everyone is very friendly and they treat us like family. Mike McDaniel is the absolute best salesman I have ever had the pleasure of working with. He is very kind , respectful and always treats me like I'm his only customer. He gives us his undivided attention and we feel like we matter to him. He's the best!! Jeff Bennett and the rest of the staff are also amazing. I will never go anywhere other than union park honda and I hope Mike McDaniel never retires. More

Mike McDaniel is the best I cannot say enough about how Mike took care of me. Not only is he an excellent salesperson but a kind man as well. He found the red CRV I wanted an I cannot say enough about how Mike took care of me. Not only is he an excellent salesperson but a kind man as well. He found the red CRV I wanted and got me an excellent deal. Before I left he sat down in the car with me and went over every feature. Although I haven't needed to, he told me to call him if I had any questions or issues. More

Good buying experience Excited about the deal I got, friendly and helpful sales staff; I had a good buying experience over all, and would recommend the dealership to others. Excited about the deal I got, friendly and helpful sales staff; I had a good buying experience over all, and would recommend the dealership to others. More

no surprise Mike has a 5 star rating Bought a 2013 CRV from Mike in 2014 and the process was an easy and seamless as one could dream of. Ended up buying a 2018 CRV last week and the proce Bought a 2013 CRV from Mike in 2014 and the process was an easy and seamless as one could dream of. Ended up buying a 2018 CRV last week and the process was even more enjoyable. Start to finish Mike is reliable, honest and most importantly pays attention to details. No surprise when I logged on here that he has 5 stars, there should be a special "+" designation for him. . More

Dec. 2018 Buyer I appreciate the service I receive from Union Park Honda in purchasing my 2019 Honda Pilot. Mike McDaniel offered the attention to detail I desired; I appreciate the service I receive from Union Park Honda in purchasing my 2019 Honda Pilot. Mike McDaniel offered the attention to detail I desired; but, most important to me was his low key, no pressure, approach. I definitely would recommend Union Park and Mike McDaniel. Thank You Mike Patricia More

Low pressure, which is how i like it. I had a very limited amount of time in which to search for a vehicle, and though the price offered at my initial contact was not the lowest, the sales I had a very limited amount of time in which to search for a vehicle, and though the price offered at my initial contact was not the lowest, the salesman I first met, Mike McDaniel, e-mailed me a quote that was very competitive. Just the fact that he put his offer in writing, without a lot of back and forth shenanigans, gave me the confidence to keep moving forward with him. He was considerate, professional, helpful and NOT pushy or obnoxious, as has usually been my experience. When buying another Honda, I will go back to Mike. More

Lightning fast service as car neared warranty end I had a headlight LED failure as my 2017 Accord Touring approached 36,000 miles. I had been turned away by Martin Honda, curing they were too busy to I had a headlight LED failure as my 2017 Accord Touring approached 36,000 miles. I had been turned away by Martin Honda, curing they were too busy to even glance at it. Without an appointment, expecting the worst, I pulled into Union Park Honda’s Service Line at 2:15pm. I expressed that, while I didn’t expect them to work on the car that day, I was concerned about going over the mileage limit of my bumper to bumper warranty. I asked if they could confirm the defect so it was noted. Not only did they take a look at it, an hour later, the car was diagnosed and the part ordered. They created a 7am appointment for me 2 days later to ensure the repair was completed under warranty. Throughout the process, the entire team treated me like I was a member of their family. Noteworthy is that I bought my car in Pennsylvania, near my home. From this day forth, Union Park will have both my service and sales business. Thank you for bringing customer service and integrity to an industry where that can be hard to find. More

Purchase of new Accord Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It w Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that’s how i like it! More

Loving My New Honda CRV After being the owner of a 2001 Honda Accord Ex, I was a “little” rusty on the process of buying a new car!! The folks at Union Park made my experien After being the owner of a 2001 Honda Accord Ex, I was a “little” rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!?? More