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United BMW
Alpharetta, GA
934 Reviews
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August 05, 2026
I have purchased three cars from United BMW. The experience of all of them has been easy, the staff is very knowledgeable. I have worked with Omar twice and each time the process has been smooth The experience of all of them has been easy, the staff is very knowledgeable. I have worked with Omar twice and each time the process has been smooth and I have been very satisfied. More
by harriet
Employees Worked With
Omar Ramirez
July 24, 2026
Overall a good dealership to work with. There’s the typical dealer fee of nearly $1k but you just have to approach the pricing as the total vehicle worth, a dealer can categorize pricing in There’s the typical dealer fee of nearly $1k but you just have to approach the pricing as the total vehicle worth, a dealer can categorize pricing in whichever bucket they wish, but at the end of the day you just have to look at the bottom line before taxes to see if it makes sense for you. My particular salesman was a little too distant for my liking which made it a little more difficult for me to work with however, he was extremely nice, and the sales manager that I worked with on the final pricing was fair and easy to work with and the F & I guy was a pleasure, everyone was very professional. More
by stdacula
Employees Worked With
Jose (sales), Daniel (sales manager) & Mitch (F&I)
July 01, 2026
I went into my purchase expecting to absolutely dread the experience of purchasing my first dealership purchase in my life. I worked with Micah and he was incredibly kind, helpful, and knowledgeable about t experience of purchasing my first dealership purchase in my life. I worked with Micah and he was incredibly kind, helpful, and knowledgeable about the M440i I was looking to factory order. I knew I was about 30-60 days out and was very clear with Micah about what my timeline likely looked like and he was not pushy at all. When I was ready, he was there and made the purchase process far easier than I could have imagined. Being it was a factory order, he was exceptional at communicating when it was going into the build phase, transport, the ship ride over to the US, and finally my Performance Deliver Center pickup. Even after I picked up the car, he texted me to ask how it was going and of course to send him some pics of my new car and hear all about the experience. Micah, you were nothing short of exceptional and as I mentioned to you in the past, i have referred business to you because I appreciated how you treated me along the way. You made my experience incredibly memorable. More
by nnatic
Employees Worked With
Micah Mckinney
June 30, 2026
Amazing place for Car needs, We really appreciate the team Brian & Amanda from United BMW in Alpharetta,GA .. definitely 5 start , they make the transaction so easy & transparency ,, we hope continue an team Brian & Amanda from United BMW in Alpharetta,GA .. definitely 5 start , they make the transaction so easy & transparency ,, we hope continue and see you on the future. Thank you More
by ik
Employees Worked With
Brian Epstein & Amanda , Rock Kharischarishvili
June 11, 2026
Service Department: It's not often that I write negative reviews, I like to uplift business for others. However, this one deserves a callout. To start, I wanted to point out that they have billed my warra reviews, I like to uplift business for others. However, this one deserves a callout. To start, I wanted to point out that they have billed my warranty company over $40K, which is more than the car's worth... I do want to say that their service advisors are great. I bought an M6 with a service contract warranty from another place. The dealership close to me would not deal directly with warranty companies so I decided to go to United for my first claim. They billed warranty over $11,000. Everything went well so I booked another appointment for a rough idle and a few other things. This is when they started throwing parts at it over the next couple months without giving me a loaner car and billed my warranty company over $20K. To make matters worse, there was trash in my back seat as it looked like someone took it for a personal joy ride to lunch... it also had an empty tank that I filled up on my way dropping it off, so I contacted the service manager and he assured me that he would tell his staff to do better. Then, I discovered a problem after I got home that did not exist before I took it in. I cleared codes and reset adaptations a couple times, but that did not solve the issue so I took it back in for a third time. Now they actually ran some diagnostics and found that the high pressure fuel pumps were leaking, which was probably the initial problem to begin with. $9,300 later they fixed it, along with a faulty blind spot sensor, and I went to pick up my car. Stopped to get gas on the way home and someone had snapped the tether that holds the gas cap to the car. AGAIN, the back was dirty with crumbled chips on the floor... AND someone turned down the bass on my stereo. When I put it back to where it was, it became apparent why: the passenger side subwoofer was blown. And get this, the car They said that they would fix the problem if I took the car back to them, but there is no way that I will let them touch my car again. I get it, an M6 is fun to drive, but I trusted this shop. So I told them that they could send me the parts (gas cap + subwoofer) and I will install them myself... they said that the subwoofer was too expensive to send without someone at the shop looking at the one that I sent a video of. They tried to blame it on some debris sitting on the sub, when the video shows nothing on top of it. So to say that a subwoofer is too expensive to send me after all of the money they have made fooling around with my car, sending it home with new problems the past two times, seems more than unreasonable at this point. Also wanted to mention that my dash cam was either unplugged or memory deleted after each visit. * Don't believe their responses to these reviews, it's just for show. I was told that their "investigation" concluded that none of my claims are true... denied everything. My subwoofer would have been part of the original claim if it was blown before I took the car in. Funny thing is, they offered to file another claim for the subwoofer the was damaged while the car was in their hands. More
by Josheek
Employees Worked With
Walsh, Sison
May 29, 2026
I have purchased, owned and had serviced other luxury brands from various Roswell dealers. United BMW sales and service was comfortable, professional and supportive throughout the trade in, selection, pu brands from various Roswell dealers. United BMW sales and service was comfortable, professional and supportive throughout the trade in, selection, purchase and delivery. This my first BMW and definitely not my last after this positive experience. Thanks to Mr Smith and the team at United BMW Roswell. Yes, the new vehicle is awesome, too! More
by PF
Employees Worked With
Anel Shinovic, Donovan Smith
May 21, 2026
This our first time buying a BMW. My wife and I were greeted not bumprushed by the best sales representative. His name is Darrel Gray. The experience was outstanding. He made sure th My wife and I were greeted not bumprushed by the best sales representative. His name is Darrel Gray. The experience was outstanding. He made sure they we knew all we needed to know about the car and the deal on the car that we selected. When we reach finance Gavin offered us great options for monthly payment and warranty. I felt very comfortable leaving with our payment and coverage. Highly recommend UNITED BMW to anyone for a great car buying experience. Thanks and god bless More
by Jonesluciusjr
Employees Worked With
Darrel gray and Gavin
