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United BMW
Alpharetta, GA
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
233 Reviews of United BMW
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December 03, 2020
"Charles Jean-Charles was a pleasure to work with. He..."
- vickyCharles Jean-Charles was a pleasure to work with. He communicated with me throughout the buying process and found the perfect car for me. My first BMW and I love it.
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Charles Jean-Charles
Kim Cain
Helpful December 02, 2020
"I just purchased my first BMW and what an outstanding..."
- Michele J.I just purchased my first BMW and what an outstanding client experience!!! I was greeted promptly by Conrad Bandoo who was phenomenal throughout the process. He was professional, patient, extremely knowledgeable and very personable. I highly recommend Conrad Bandoo (Sales) and Kim Cain (Finance) - both of them together made the entire buying experience from start to finish exceed my expectations! This literally was one of the THE best car buying experiences - thanks to Conrad and Kim!
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Kim Cain
Other Employees :
Conrad Bandoo
November 26, 2020
"Evan made my experience better than I expected. He was..."
- ajoshuanEvan made my experience better than I expected. He was very friendly, even stayed late, followed up me months later. I got a decent deal. I’m a satisfied customer.
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Evan Day
November 17, 2020
"Brian Epstein did a fabulous job answering all my..."
- ploraasBrian Epstein did a fabulous job answering all my questions and arranging shipment of my M5 all the way to Minnesota I’m record time - Smoothest car buying experience I’ve ever had - excellent service
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Brian Epstein
November 12, 2020
"Ashton Howell was our salesman. He wasn't badgering at..."
- Vashum9768Ashton Howell was our salesman. He wasn't badgering at all; yet very accommodating. The transaction went so smooth. Best experience in a long time!!!
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Allen Bridges
Other Employees :
Ashton Howell
November 06, 2020
"Beware of this service department! Less than a month ago..."
- robynpwallaceBeware of this service department! Less than a month ago I was charged $1400.00 for an oil leak repair at United BMW of Alpharetta. The labor alone was over $1000.00, or greater than $200 an hour. My car is back at the mechanic because of shoddy workmanship in need of the same repair that this dealership supposedly fixed. I am very angry that these repairs were not done correctly the first time!
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Mario Manfre, Service Advisor, United BMW
November 05, 2020
"I have had BMWs since 1996 and the service has been..."
- Martinsuhr3I have had BMWs since 1996 and the service has been excellent. I highly recommend United BMW. I now own my 5th BMW and recommend Evan Day in the sales department. Great to work with, no pressure and very knowledgeable.
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Evan Day
Al Ennes
Other Employees :
Fareeba Ali
October 29, 2020
"They gave me great service & didn't stereo type me. I had..."
- C.LEWIS888They gave me great service & didn't stereo type me. I had went to 2 other bmw dealership before I came to united. Allen Mitchell my salesperson was straight forward & honest. United was on point. A Plus on the up & real take.
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Dan Sylvester
Other Employees :
Allen Mitchell
October 23, 2020
"I came for an oil change despite only 2,500 miles on my..."
- JohnI came for an oil change despite only 2,500 miles on my 535i since the last one in August 2019. Francisco was very helpful as usual and got me out in about an hour.
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Francisco in service department
