United BMW

Update: Dealer met commitment. Update: The dealership's GM has since been in touch to offer answers/solutions to the issues mentioned below. The GM also offered to meet me in t Update: The dealership's GM has since been in touch to offer answers/solutions to the issues mentioned below. The GM also offered to meet me in the middle for tire replacement costs, committing to reimburse me for 2 out of 4 tires which I've accepted as a reasonable solution. Because of this commitment by the dealership to provide customer satisfaction, a better rating than the initial 1-star is in order which will be further updated to a 5-star rating once the commitment is met :-) Initial: They sold me a used (less then 4k miles) ev with an incorrect charging station which eventually got rectified. However numerous other issues discovered and reported back has received no response from the dealership/sales agent. It’s been crickets. Following issues have been discovered: 1) Crack on the windshield tint 2) Flat patches on all 4 tires making for a horrible driving experience. BMW confirmed the ev was sitting for a 6week period to rectify a recall which the dealership did not disclose And so I’m afraid more issues will be discovered as time goes on. So while the sales agent appeared to be a nice person I couldn’t give better than a poor review More

Shawn Wilson provided excellent customer service and resolved all the problems. I highly recommend home as sales advisor. resolved all the problems. I highly recommend home as sales advisor. More

United BMW has always been good to work with. Their sales team worked hard to find a vehicle that would meet my needs at a price within my range. Ashton and Brandon were very pleasant and good on Their sales team worked hard to find a vehicle that would meet my needs at a price within my range. Ashton and Brandon were very pleasant and good on follow up. The end result was that I was able to get a vehicle that I am very happy with. More

Since I reached the dealer the experience to buy my new car was easy thanks to Conrad Bandoo, who help me to understand what I need after listen my requirements, and now I have the perfect car for me. car was easy thanks to Conrad Bandoo, who help me to understand what I need after listen my requirements, and now I have the perfect car for me. More

Charles Jean-Charles was great to work with! This is the second vehicle I've purchased from Charles and United BMW. This time, I actually ordered the vehicle and the process was very seamless This is the second vehicle I've purchased from Charles and United BMW. This time, I actually ordered the vehicle and the process was very seamless and Charles kept me updated every step of the way. The delivery process was also flawless and and exceeded my expectations! Super excited with my purchase! More

Ashton helped me get into my brand new X3 M40i. The process was seamless as it can get. The process was seamless as it can get. More

Nathan Fritz took excellent care of me! We professionally worked out a deal for my new 2023 330i He was knowledgeable and made sure I understood some of the features of the car! I also rece We professionally worked out a deal for my new 2023 330i He was knowledgeable and made sure I understood some of the features of the car! I also received an excellent trade in for my 2014 335 BMW! More

Very professional staff. Everyone was very helpful and answered all our questions. We felt very confident in the process of buying a new car. Everyone was very helpful and answered all our questions. We felt very confident in the process of buying a new car. More

Great experience working with Anel Sahinovic and Charles Jean-Charles. Very quick and easy process to buy our car. We would definitely purchase another vehicle here! Jean-Charles. Very quick and easy process to buy our car. We would definitely purchase another vehicle here! More

We worked with Sparky. He was great! He was able to work some BMW magic! And Mitch, we’ll call him”the closer”. Well we’ve worked with him before and it’s always a pleasure He was great! He was able to work some BMW magic! And Mitch, we’ll call him”the closer”. Well we’ve worked with him before and it’s always a pleasure! I highly recommend United BMW! More