
United BMW
Alpharetta, GA
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I traveled about 700 miles to purchase my car from this dealership. I was able to set up my deal completely over email in the course of a few hours with the help of my salesperson, Brian. When I asked abou dealership. I was able to set up my deal completely over email in the course of a few hours with the help of my salesperson, Brian. When I asked about the condition of the vehicle, he walked out to the lot and took more photos to send me. None of the other three dealerships I talked to did this. He even offered to pick me up from my hotel and drive me to the dealership after I flew in! Upon my arrival, everyone I interacted with maintained this level of consideration and service. All my paperwork was finished by the time I arrived, and all that was left for me to do was sign contracts and make my way back home. Thank you so much to the entire team for making this purchase so effortless and pleasant. More
This dealership had me drive 3. 5 hours to see a used car they told me was in excellent condition. I asked several times and told them to send pictures of any issues. They sent me a 5 hours to see a used car they told me was in excellent condition. I asked several times and told them to send pictures of any issues. They sent me a single image of a small scratch on the bumper. After a very long drive down to Alpharetta, the car had two cracks in the windshield, half the molding torn out of the top, nicks and scratches all over, the seats were damaged and the door handles didn't work. They then tried to sell me another used car instead (bait and switch I guess). The manager even stated in a final F.U. to me that he would just sell the car at auction rather than help with major repairs. Had to drive another 3.5 hours back home. More
Patrick was very professional and communicative throughout the buying/financing/delivery process. He made sure everything was done to our specifications and did not ever try to push extras on us. throughout the buying/financing/delivery process. He made sure everything was done to our specifications and did not ever try to push extras on us. He made the buying process easy. United BMW will get our business in the future. More
Excellent sales support. Professional, responsive. A special recognition for our Client Advisor: Anastasia Johnston. She was superb throughout the buying process. Overal Professional, responsive. A special recognition for our Client Advisor: Anastasia Johnston. She was superb throughout the buying process. Overall a very exceptional business experience. More