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United BMW

Alpharetta, GA

Overview
Reviews
Vehicles
4.7
908 Reviews
Call Dealership (678) 832-4600
View Awards

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 908 reviews

May 12, 2022

Highly unethical. Do not do business with this dealership. Worst experience I've ever had a a dealership More

by Davidgriffin626
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonah Schlief
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May 13, 2022 -

United BMW responded

Hello, I would like to learn more about your experience with us. We pride ourselves on the high-quality standards we maintain here at United BMW and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

May 11, 2022

Josh was outstanding, he listened to what I was looking for and responded precisely. No time wasting, but still polite, professional and thorough. He embodied what I think of in the BMW brand. Great withou More

by nbasford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley
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May 12, 2022 -

United BMW responded

Thank you for the great 5-star rating and review. We are happy to learn our Sales Team ensured you had a good purchasing experience for your new vehicle. We look forward to your next visit here at United BMW.

May 10, 2022

Great service and knowledge of there products. Everyone from sale to finance managers very friendly. More

by hilroy.wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Gossieaux, Charles Jean-Charles, Gianni Fermin
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May 11, 2022 -

United BMW responded

Hi, Hilroy! Thank you for the 5-stars and feedback. The team is glad your experience at United BMW was great. Please come back and see us.

May 09, 2022

I inquired about a vehicle on a Sunday morning. The sales rep, Kennedy, responded within 30 minutes by phone and email. He provided me with the information I needed to make a decision on the vehi More

by juliestoeffler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Cain, Kennedy Adams
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May 09, 2022 -

United BMW responded

Hi there, Thank you for your recommendation and we hope that you are enjoying your purchase. If we can be of any further assistance then please let us know at United BMW.

May 08, 2022

Jean our salesman & Rock in finance were very professional & helpful in every way.Excellent service More

by Jrg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Kharischarishvili, Jean Maurilus
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May 08, 2022 -

United BMW responded

Hello, It makes us happy to learn about your professional and helpful experience. Enjoy your purchase and thank you for choosing United BMW.

May 04, 2022

The car delivery was fast and easy. Very professional staff. Will buy from there again! More

by Newbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Phillips
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May 04, 2022 -

United BMW responded

Hello. Our Sales Department is delighted to see that your experience here with us at United BMW was a great one and that everything was handled very professionally, fast, and easy. We appreciate you and your positive feedback. Have a nice day.

May 01, 2022

Extremely impressive people, attention to detail, customer service !! Definitely will recommend UBMW !! I’m very pleased. More

by duck1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wasserman
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May 02, 2022 -

United BMW responded

Thank you for your outstanding review of our Sales Department. We are happy to learn that you received top-notch customer service during your visit. When you have future automotive needs, the United BMW Team will be here to assist you.

May 01, 2022

We felt very comfortable. It was a stress free experience and we would come back for sure! More

by Dvrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Joshua Sinsley
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May 02, 2022 -

United BMW responded

We appreciate the review and feedback that you have shared with us. Our team is thrilled to learn that you had a stress-free experience when purchasing your new vehicle. The United BMW Team welcomes you back should you ever have future automotive needs.

April 30, 2022

Everyone I dealt with at United BMW where outstanding the only negative I have is it took so long to get the car but I am pleased with it I love it and you have very good people at United especially Mark Tho More

by sherry.schmelzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson, Gianni Fermin
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May 02, 2022 -

United BMW responded

Thank you, Sherry, for choosing us here at United BMW for all your needs. We hope to have met every expectation you had walking into your visit. We appreciate your review and hope to see you again in the future.

April 30, 2022

Our sales person, Che Hall, was outstanding and made purchasing our made to order Hybrid X5 a breeze. Furthermore, when we experienced an issue with the vehicle 10 days after delivery, Che sent someone More

by elung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Hall
Report | Print
May 01, 2022 -

United BMW responded

Hello, Hello. Thank you for your review, Elung. We are proud that our salesman did a great job for you by answering all your questions efficiently and getting you into your new X5 Hybrid. We look forward to working with you again at United BMW.

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