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United BMW

Alpharetta, GA

4.7
916 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 916 reviews

February 14, 2022

After visiting all 3 BMW dealers in/near Atlanta, United was the most helpful and accommodating! Shout out to Michael Drew for providing the best customer service I could ask for. Even after the purchase, h More

by Joshua Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
Feb 14, 2022 -

United BMW responded

Hi, Joshua! Thank you for the 5-stars and feedback. We are glad your experience with our team was all you could ask for, and we look forward to seeing you back at United BMW for future visits.

February 14, 2022

Was able to have weekend service performed with no prior appointment. Advisor kept me informed of issue and options. Timely repair by service technician. More

by Aburch17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Manfre
Feb 14, 2022 -

United BMW responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at United BMW.

February 14, 2022

Garvin was patient and was willing to. assist with meeting my wishes on the car. More

by Kim.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin stewart, Rock Kharischarishvili
Feb 14, 2022 -

United BMW responded

Kim, we appreciate you sharing your kind words for our team here at United BMW. We work hard to provide our customers with a great experience every time. We value your business and thank you for this amazing review.

February 13, 2022

Easy to work with, comfortable waiting area, friendly staff, quick purchase instead of a long wait More

by Tfraze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che
Feb 14, 2022 -

United BMW responded

Thank you for all your positive feedback for us at United BMW! Your business is truly appreciated, and we look forward to any future visits.

February 13, 2022

My experience was just wondering the staff was very helpful, kind, respectfully, and timely.. thank you More

by keion06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Wilson
Feb 13, 2022 -

United BMW responded

Thank you for your five-star rating! We are happy to learn our team was very helpful, kind, respectful, and timely during your experience with us. Please come back and see us at United BMW anytime!

February 12, 2022

Nate, my client advisor was terrific. He kept me updated on the car build and delivery. the dealership does have policies I didn’t like however. I wanted to get my title when I bought the car with cash. The More

by keithduanewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Fritz and Mitchell in Finance.
Feb 12, 2022 -

United BMW responded

Thank you for sharing your review, Keith. We are happy to know that you enjoyed an overall pleasant sales experience. We appreciate your feedback and if you would like, please feel free to reach out to us if you would like to discuss this further. Our team looks forward to your next visit to United BMW.

February 09, 2022

I came in with a problem caused by another repair place and my advisor got me right within no time. Also kept me updated through text More

by delance_turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sison
Feb 10, 2022 -

United BMW responded

We are so pleased to read that our Service Team took great care of you here at United BMW. We strive to provide our customers with the best service possible. We appreciate your business.

February 08, 2022

I had a wonderful purching experience at United BMW. My salesman Kennedy was great. He was very knowledgeable ensured all of the details of my purchase were completed correctly. I was able to get in and ou More

by Rdmaxal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bridges, Kennedy Adams
Feb 08, 2022 -

United BMW responded

We are so pleased to read that you purchased a new vehicle here at United BMW. Our Sales Team strives to go above and beyond to provide our customers with the best service possible. We value your business and hope you love your new vehicle.

February 06, 2022

Friendly, informative, welcoming, knowledgeable, patient. The fact that they had the vehicle I was interested in and stock made all the difference in the world. The sales and finance people and everyone we e More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo (sales) and Mitch ? (Finance)
Feb 06, 2022 -

United BMW responded

Thank you for choosing United BMW. We are happy to know that you enjoyed a friendly, informative, welcoming, and knowledgeable experience with our Sales Team. You can always trust us to provide the best customer service around. Until next time.

February 05, 2022

Bought a slightly used Toyota (2021). I live 4 hours away from the dealer. Most of the negotiations were done over the phone, but was handled courteously and professionally. Matas was my sales associate. More

by Mikegeren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matas
Feb 05, 2022 -

United BMW responded

Hi Mike, Thanks for letting us know about your amazing experience. We hope that you are enjoying your Toyota and we appreciate your business. If we can be of any further assistance then please reach out to us at United BMW.

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