
United BMW
Alpharetta, GA
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After visiting all 3 BMW dealers in/near Atlanta, United was the most helpful and accommodating! Shout out to Michael Drew for providing the best customer service I could ask for. Even after the purchase, h was the most helpful and accommodating! Shout out to Michael Drew for providing the best customer service I could ask for. Even after the purchase, he called to check in and answered any/all questions I had. Needless to say, I will only use United for all my future purchases. More
Was able to have weekend service performed with no prior appointment. Advisor kept me informed of issue and options. Timely repair by service technician. appointment. Advisor kept me informed of issue and options. Timely repair by service technician. More
Nate, my client advisor was terrific. He kept me updated on the car build and delivery. the dealership does have policies I didn’t like however. I wanted to get my title when I bought the car with cash. The on the car build and delivery. the dealership does have policies I didn’t like however. I wanted to get my title when I bought the car with cash. They would only mail it to me. Otherwise a pleasant experience. More
I had a wonderful purching experience at United BMW. My salesman Kennedy was great. He was very knowledgeable ensured all of the details of my purchase were completed correctly. I was able to get in and ou salesman Kennedy was great. He was very knowledgeable ensured all of the details of my purchase were completed correctly. I was able to get in and out fairly quickly. Definitely not the typical back and forth normally experienced when purchasing at a dealership. Everyone was friendly and helpful. I definitely recommend for your next BMW purchase. More
Friendly, informative, welcoming, knowledgeable, patient. The fact that they had the vehicle I was interested in and stock made all the difference in the world. The sales and finance people and everyone we e The fact that they had the vehicle I was interested in and stock made all the difference in the world. The sales and finance people and everyone we encountered were very friendly and helpful and no one pressured us in anyway. That is something that I hate about automotive sales people. More
Bought a slightly used Toyota (2021). I live 4 hours away from the dealer. Most of the negotiations were done over the phone, but was handled courteously and professionally. Matas was my sales associate. from the dealer. Most of the negotiations were done over the phone, but was handled courteously and professionally. Matas was my sales associate. Once I arrived Matas was finishing up with a customer but let me have the keys to drive the car, which nobody hardly does anymore. They want to be with you 24/7. But he let me have the car, I drove it down the road, got out, inspected it etc. but the entire buying process was amazing and exactly as said previously over the phone. Even the finance dept was awesome. I believe i dealt with Dan. Handle everything fast and had me on the road in time to beat Atlantas traffic heading back to Nashville. 5 star experience. More