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United BMW

Alpharetta, GA

4.6
929 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 929 reviews

February 01, 2022

Top notch customer service! They respected our time and got us in and out of there! More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Kim Cain
Feb 01, 2022 -

United BMW responded

Hello Ryan, we appreciate these kind words about our team here at United BMW.

February 01, 2022

The sales rep was the best I have worked with when buying a car. He was professional and very responsive. We got the desk done in 1 day. The finance team was also great. More

by Mike T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Schlief, Allen Bridges
Feb 01, 2022 -

United BMW responded

Hi Mike, We are happy that you found our team to be the best. Enjoy your purchase and thank you for choosing United BMW. If we can be of any further assistance then please let us know.

February 01, 2022

I had the pleasure of purchasing a car from United BMW. My Sales Associate/Client Advisor was Charles Evans. He was very professional, helpful, and explained everything patiently. The finance manager was a More

by Queen She-She
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sylvester & Charles Evans
Feb 01, 2022 -

United BMW responded

Thank you for the great review and 5-star rating. We are pleased to know our Sales Team ensured you had a good purchasing experience for your new BMW. We look forward to your next visit here at United BMW.

January 31, 2022

Great people Gavin was great help the dealership was very nice and clean. I enjoyed my experience. More

by Lthomp33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Feb 02, 2022 -

United BMW responded

We are so pleased to read that you had a great experience with us here at United BMW. We strive to go above and beyond to be the best for our customers.

January 31, 2022

Great service and short wait time. Always come here instead of Gwinnett for the great work they do More

by ramica92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John sison
Feb 02, 2022 -

United BMW responded

Hello, thank you so much for taking the time to review our team here at United BMW.

January 30, 2022

Service advisor Nick was very detailed oriented and explained everything. He was very helpful and this dealership is amazing with the amenities too More

by Velisetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 02, 2022 -

United BMW responded

Thank you for choosing United BMW. We are happy to know that our Service Team provided you with such a detail-oriented experience. Let us know if there is anything else we can help you with.

January 30, 2022

Do not waste yout time with this dealer if you are looking for an used BMW. I contacted them via email about a 2020 X3 listed for $49k, received a proposal for the car with a $53k pricing, plus $999 More

by Ed
Recommend Dealer
No
Employees Worked With
Ashton Howell, Chris Liu
Feb 02, 2022 -

United BMW responded

Ed, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your overall sales experience and the add-ons for the BMW X3. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

January 26, 2022

The service is excellent. Brianna has been taking care of my service for awhile. She always comes through. More

by hnasser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna
Feb 01, 2022 -

United BMW responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at United BMW.

January 26, 2022

I’m always treated well here. Everyone seems to be extra conscientious, which I appreciate. Bryanna has been great for several years. If my wait time gets silly, she gets me a loner. More

by wpetitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna
Feb 01, 2022 -

United BMW responded

Hello, thank you for this positive feedback about our team here at United BMW.

January 23, 2022

We took our 2019 430i ion for service. Lloyd was our service provider & our experience was first class. He was knowledgeable, courteous and efficient. More

by kengknott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd in service department
Jan 23, 2022 -

United BMW responded

We appreciate the review and five stars. Our service team will be elated to learn that your experience was nothing short of exceptional. We look forward to welcoming you back to United BMW next time.

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