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United BMW

Alpharetta, GA

4.7
906 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 906 reviews

December 14, 2021

Built car, put down deposit, signed proposal, and waited for a month. Car was finally at dealership and I called Matas to say that I don't want my car used for test drives, and was assured twice that my car More

by liuxiaoshu1993
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matas Dainorovicius
Jan 12, 2022 -

United BMW responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your vehicle. Please send me an email at vsousa@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

December 08, 2021

Great sales teamGreat ambient Great people Great Great sales team Great ambient Great people Great inventory of cars Great shop of accessories More

by Peachtowndj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri Gossieaux
Dec 08, 2021 -

United BMW responded

Thank you for your positive feedback! Our Sales Team at United BMW always aims to provide quality and great service and support to assist with your purchase needs. United BMW looks forward to assisting you in the future!

December 07, 2021

Edit/UpdateI give United BMW a rating of very poor. Edit/Update I give United BMW a rating of very poor. Almost immediately after purchasing a new X5 eight months ago, trouble appeared with the driv More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dimitri Gossieaux
December 05, 2021

Flew out and purchased on the 17th. Got an unnecessary aftermarket paint protection package that I told the finance person, D. Fraizer, that I didn't want but he insisted and charged me for it anyway. Les More

by MychellT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Drew and D. Fraizer, Michael Carvajal, Dave Lyall, Sean Weaver, Victor Sousa
Dec 06, 2021 -

United BMW responded

Mychell, I appreciate you taking the time to share your feedback regarding your recent visit here to United BMW and would like the opportunity to discuss all of your concerns regarding your recent sales experience. Can you please send your contact information to me at bwhite@penskeautomotive.com? I look forward to hearing from you. Bryan White Service Manager United BMW bwhite@penskeautomotive.com

December 04, 2021

Everyone was very attentive and professional. They went above and beyond to get the deal done!! More

by Kthomas212004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Jones
December 02, 2021

Great salesman. Zero pressure. Kept me up to date on status of delivery of car More

by Player2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
December 02, 2021

Sparky is a wonderful and thoughtful sales professional that has only his best customer’s interest’s in mind. Our experience at United BMW is always great! We will never buy a car from anyone else! More

by Ccruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein , Dave Lyall
December 02, 2021

Always a pleasure working with Brandon Baron & Sparky. I have now bought 4 cars with Brandon and he makes one want to buy whatever he’s selling. More

by Francine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Page - BMW Genius, Brandon Barron, Dave Lyall, Gianni Fermin
December 01, 2021

Mr. Michael Drew made this process seemless, and he went above and beyond to do so. From airport pick up to signing, he got me in and out in no time. Looking forward to upgrading with him in a few years! More

by MychellT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
November 30, 2021

Michael is an amazing salesman, I definitely recommend going through him for any purchases at this dealership. More

by CDSchuyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
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