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United BMW
Alpharetta, GA
902 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 05, 2021
Flew out and purchased on the 17th. Got an unnecessary aftermarket paint protection package that I told the finance person, D. Fraizer, that I didn't want but he insisted and charged me for it anyway. Les aftermarket paint protection package that I told the finance person, D. Fraizer, that I didn't want but he insisted and charged me for it anyway. Less than a week in, I have paid for a tune up, a front end alignment and new tires. In Michael Drew's "defense," he did show me the poor tires but said they 'just needed rotating.' No, I needed new tires. But he did come pick me up from the airport, so I guess that counts for something. Overall, I'll never shop them again and I urge any first time, passive buyers to take someone with them that's going to advocate for them. I wonder if this consitutues a small claim suit... Late review because I was too upset to civilly verbalize my disappointment and disdain for their underhanded practices. More
by MychellT
Employees Worked With
Michael Drew and D. Fraizer, Michael Carvajal, Dave Lyall, Sean Weaver, Victor Sousa
December 02, 2021
Always a pleasure working with Brandon Baron & Sparky. I have now bought 4 cars with Brandon and he makes one want to buy whatever he’s selling. have now bought 4 cars with Brandon and he makes one want to buy whatever he’s selling. More
by Francine
Employees Worked With
Spencer Page - BMW Genius, Brandon Barron, Dave Lyall, Gianni Fermin
December 02, 2021
Sparky is a wonderful and thoughtful sales professional that has only his best customer’s interest’s in mind. Our experience at United BMW is always great! We will never buy a car from anyone else! that has only his best customer’s interest’s in mind. Our experience at United BMW is always great! We will never buy a car from anyone else! More
by Ccruz
Employees Worked With
Brian Epstein , Dave Lyall
December 01, 2021
Mr. Michael Drew made this process seemless, and he went above and beyond to do so. From airport pick up to signing, he got me in and out in no time. Looking forward to upgrading with him in a few years! above and beyond to do so. From airport pick up to signing, he got me in and out in no time. Looking forward to upgrading with him in a few years! More
by MychellT
Employees Worked With
Michael Drew
November 18, 2021
Dont service your BMW anywhere else! I have recieved the best service over any other luxury brand dealership or other BMW service centers. Eric has done an amazing job taking care of not only my bf and I's best service over any other luxury brand dealership or other BMW service centers. Eric has done an amazing job taking care of not only my bf and I's car, but also my extended family and friends cars. Eric always goes above and beyond to make sure that you recieve the best service possible and that your "ultimate driving machine" is back to perfect. He has great follow up and a quick response time. They even have the techs send you a video from underneath the car showing what needs attention or even just that everything is within spec. The top notch service we receive is one of the reasons we will be customers for life. More
by stamostzimourtas
Employees Worked With
Eric Young (service advisor)
