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United BMW
Alpharetta, GA
904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 23, 2021
Joshua worked hard to complete the sale on a compressed timeline. He succeeded, and that let us travel to enjoy a small family reunion and help our aged mother prepare for an upcoming move. timeline. He succeeded, and that let us travel to enjoy a small family reunion and help our aged mother prepare for an upcoming move. More
by LinnieT
Employees Worked With
Joshua Sinsley
April 21, 2021
Superior service! Christian Moore, Sales and Gianna in Finance made our experience AMAZING. This is the second vehicle we have purchased from Christian and we have been nothing but satisfied. We tried Finance made our experience AMAZING. This is the second vehicle we have purchased from Christian and we have been nothing but satisfied. We tried a few other dealerships and none measure up to the service we received here. We will definitely be back! Thanks Christian and Gianna for an amazing car buying experience! The Hitchcocks More
by bfhaka
Employees Worked With
Christian Moore, Gianni Fermin
April 19, 2021
This dealership is top notch. Kennedy Adams was a pleasure to work with. I would highly recommend Kennedy to help you with your new vehicle needs. pleasure to work with. I would highly recommend Kennedy to help you with your new vehicle needs. More
by TCinGA2014
Employees Worked With
Kennedy Adams
April 16, 2021
The dealership is really amazing and very beautiful. Howard Wasserman especially is an amazing person. His knowledge, patience and overall professionalism is really top notch! Howard Wasserman especially is an amazing person. His knowledge, patience and overall professionalism is really top notch! More
by Shabbar75
Employees Worked With
Behnoud Banaei , Howard Wasserman, Gianni Fermin
April 15, 2021
They are organized and efficient in caring for my BMW. They handled both the maintenance a recall repair to my satisfaction. They are a dependable solution for both needed maintenance and repair on my BMW They handled both the maintenance a recall repair to my satisfaction. They are a dependable solution for both needed maintenance and repair on my BMW. More
by Jackrobe
Employees Worked With
Bryanna Sanders
April 06, 2021
Outstanding service from Carol Craig. Extremely professional and she kept me informed of the progress. I even received a follow up call. Because of Carol’s excellent service, I will continue to buy professional and she kept me informed of the progress. I even received a follow up call. Because of Carol’s excellent service, I will continue to buy a BMW. More
by meganmchang
Employees Worked With
Carol Craig
April 06, 2021
Warning! United BMW engages in shady and deceptive sales practices. Complete embarrassment to the brand. Bought a vehicle after agreeing to price. Sent $154,000. Called to confirm my vehicle would be ready. practices. Complete embarrassment to the brand. Bought a vehicle after agreeing to price. Sent $154,000. Called to confirm my vehicle would be ready. Representative said to take delivery at 3:30 same day. They needed to get it off the showroom floor. I took a 45 minute UBER to their location. I arrived and was immediately lied to. They said the paperwork wasn't ready and to come back the next day. Huh? I had to escalate the matter to a manager. He also lied stating paperwork wasn't ready and to come back the next day at 9am. I told them I wasn't leaving without the car. It was already paid for. That's when the truth came out. They had another deal on the vehicle, even though I sent my $154,000 and arrived at the dealership an hour and a half later. Understand, it was not a deposit, it was payment in full. Absolutely ridiculous. Scummy sales practices. Must have sold me out trying to make another grand or so??? Please do yourself a favor and stay away from these guys. Not worth the headache. I have documents and texts that confirm everything stated above. More
by sims29
Employees Worked With
Used Car Manager
April 04, 2021
Purchased my 3rd BMW and 2nd at this Dealership. Bougt CPO which one would assume all fluids had been replaced especially oil There was no report of oil changes so I asked if there were records of an oi CPO which one would assume all fluids had been replaced especially oil There was no report of oil changes so I asked if there were records of an oil change.I was provided a record that showed the oil was changed 6,000 miles prior to my purchase. I asked why the oil had not been changed and was told that maintenance is computer generated. There was no attempt to extend an offer to at least change the oil. That is why I rate this dealership as a 3. I have had past experiences where the dealership went above and beyond for their customers especially returning customers. I can only hope that United BMW realizes that investing even a small amount on a customer goes a long way and pays dividends. More
by Leohelme
Employees Worked With
Eddie Weathers
