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United BMW

Alpharetta, GA

4.7
909 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 909 reviews

March 24, 2021

Kennedy Adams was wonderful! Everyone was courteous and the buying experience was stress free. I recommend purchasing your next BMW at United of Alpharetta, GA. More

by Minibmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams
Mar 25, 2021 -

United BMW responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2021

Rian was an excellent agent to work with. He was prompt, professional, and accurate on all his assessments. His honesty impressed me the most. Service Department More

by kcrider L Crider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rian, Che Hall
Mar 25, 2021 -

United BMW responded

Crider, thank you for taking the time to share your excellent experience with Che and Rian! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at United BMW.

March 22, 2021

Carol Craig was very helpful and informative and made my repair experience effortless. Thank you Carol and staff. We appreciate your help dealing with this matter More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
Mar 24, 2021 -

United BMW responded

Thank you for sharing your feedback for Carol at United BMW, Gordon. We are super happy to have helped you out with the repair, and we hope you have a wonderful day!

March 20, 2021

Carol Craig was so helpful.She kept me posted on all Carol Craig was so helpful. She kept me posted on all that was going on with my car. She made the experience seamless. Thank you and all who work More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
Mar 21, 2021 -

United BMW responded

We would like to thank you for this thoughtful 5-Star Review! We appreciate your business and we can't wait to see you again soon!

March 11, 2021

Nick King is always provide excellent customer services and update ref. Service status. I will recommend others to visit your location for future service or advise More

by Mizumoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick King
Mar 12, 2021 -

United BMW responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

March 11, 2021

Purchased new X3. Garvin Stewart was very professional and provided an great experience. This is my 4th BMW and by far my best BMW experience! Garvin Rocks!!!! More

by kosmostwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin Stewart , Gianni Fermin
Mar 11, 2021 -

United BMW responded

Hello, thank you so much for the great review! Congratulations on your new X3! We're so pleased to hear Garvin has given you great service. We hope to work with you again.

Mar 11, 2021 -

kosmostwo responded

Yes.... my sister is looking for a new X7 purchase . I will definitely direct her to Garvin Stewart!

March 10, 2021

Great in and out in an hour and a half. Very organized and good. Ashton is the guy. They all know what they are doing More

by rdale2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell
Mar 11, 2021 -

United BMW responded

Hello, thanks for the kind words with Ashton and our team! We're thrilled to hear your experience was positive. We hope you consider us again.

March 05, 2021

I’m very happy with Rock Kharischarishvili.He is very I’m very happy with Rock Kharischarishvili. He is very pleasurable to work with and has extremely good customer service. He was very understanding an More

by vanha0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Kharischarishvili
Mar 07, 2021 -

United BMW responded

Thank you for visiting United BMW. We will be sure to thank Rock for providing you with a pleasant and attentive experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 04, 2021

My passenger side window would not roll up it was on a Saturday I called United bmw they put me in another bmw and they kept me updated very professional. Thanks United BMW More

by Mitchell Cochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valencia
Mar 05, 2021 -

United BMW responded

Mitchell, Thank you for taking the time to write a review! We are so pleased to hear that you enjoyed working with our Sales Department. We are glad they were able to assist you and get your vehicle fixed and back on the road! Please come back and see us for any future automotive needs.

March 03, 2021

My experience with customer service was very good. My experience buying a used car from them was not. two used cars and both with major issues which cost me money from pocket to fix. More

by elp_atl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anel
Mar 04, 2021 -

United BMW responded

Hi, I appreciate your feedback regarding your sales experiences. Given the opportunity, I would like to speak with you about your experiences. Please email me at vsousa@penskeautomotive.com. Thank you, Victor Sousa General Manager United BMW

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