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United BMW

Alpharetta, GA

4.7
909 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 909 reviews

February 28, 2021

This dealership was modern, clean, friendly and convenient. Had quite a lot of stock but I chose to order my bmw as o wanted some special features. More

by Seccjr
Recommend Dealer
Yes
Employees Worked With
Dave Lyall
Mar 01, 2021 -

United BMW responded

Thank you for the positive review and rating! We are happy to know that you enjoy our dealership at United BMW in Georgia and we appreciate your business!

February 26, 2021

Clark Gandee has been handling the service on my BMW's for over 20 years. He is totally dedicated to providing the very best care for all his customers. More

by fsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
Feb 26, 2021 -

United BMW responded

Thank you for visiting United BMW. We will be sure to thank Clark for providing you with excellent service. We look forward to working with you again.

February 23, 2021

Phenomenal service. AB was absolutely amazing and I will come back to see him again. I will also refer friends here as I have in the past. I’m extremely please with the customer service More

by Jmjackson332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, Allen Bridges
Feb 23, 2021 -

United BMW responded

Thank you for taking the time to share your amazing feedback for our team at United BMW. Congratulations on your vehicle! We appreciate the referrals and look forward to working with you again next time.

February 20, 2021

Easy and pleasant check in. Job done in time as promised and vehicle returned clean. This was a service visit for scheduled maintenance. Battery was replaced. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
Feb 20, 2021 -

United BMW responded

Paul, We are thrilled to know you had such an easy and pleasant experience at United BMW. Thank you for choosing us for your vehicle needs. Have a wonderful day!

February 18, 2021

Excellent service. John Sisson of Service is very professional and knowledgeable. He was able to answer questions and explained the work done to my car. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sisson
Feb 18, 2021 -

United BMW responded

Hi Mikey, thanks for the five-star review! We're glad to hear your experience with John was excellent. We are happy to have helped you with your vehicle needs. We're here anytime you need help.

February 16, 2021

Rian did a great job and kept me informed throughout the complete process. This was a service appt. now I’m ticked. I have to write 25 words. Seriously. I just spent $1900 to service my vehicle and yo More

by Bill.madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rian
Feb 16, 2021 -

United BMW responded

Thank you so much for taking the time to share what a great job Rian did with your service appointment. While we do not have control over the required characters on DealerRater's platform, we certainly do appreciate your effort and understanding. Please feel free to contact us at United BMW if we can ever help again with anything else.

February 12, 2021

The service writer Fereba Ali was excellent!!! The mechanic Chris Reid is incredible my car still runs and sounds as if I just drove it off the showroom floor!!! Thank you!!! More

by nshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fereba Ali - service writer, Chris Reid - Mechanic
Feb 13, 2021 -

United BMW responded

Thank you for the wonderful review! We will be sure to let Fereba and Chris know how pleased you are with their impeccable service. IF we can be of future service, United BMW will be here for you.

February 10, 2021

Michael in the sales department helped me with the purchasing of my vehicle, the process was fast with no hassle at all I would definitely recommend him to any new customer. More

by Smartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 11, 2021 -

United BMW responded

Martin, thanks for the great review! We are glad to hear Michael was able to help you find a great vehicle and made your overall experience at our dealership hassle-free. If you ever need help with your new ride, feel free to give us a call at United BMW!

February 04, 2021

United BMW treats you like a true valued customer with their clean facility and helpful staff. I would recommend them to family and friends any day. More

by M2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
Feb 04, 2021 -

United BMW responded

Thank you so much for your sweet words! We take pleasure in hearing that Carol and our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at United BMW!

February 03, 2021

I bought a car from out of state, it couldn't have been easier. Patrick helped me put it all together. They had the car I wanted and got it up to me. More

by Bigbird657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 04, 2021 -

United BMW responded

Glad to hear that you enjoyed your sales experience! Thank you for stopping at United BMW!

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