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United BMW

Alpharetta, GA

Overview
Reviews
Vehicles
4.7
916 Reviews
Call Dealership (678) 832-4600
View Awards

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 916 reviews

March 20, 2021

Carol Craig was so helpful.She kept me posted on all Carol Craig was so helpful. She kept me posted on all that was going on with my car. She made the experience seamless. Thank you and all who work More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
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Mar 21, 2021 -

United BMW responded

We would like to thank you for this thoughtful 5-Star Review! We appreciate your business and we can't wait to see you again soon!

March 11, 2021

Nick King is always provide excellent customer services and update ref. Service status. I will recommend others to visit your location for future service or advise More

by Mizumoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick King
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Mar 12, 2021 -

United BMW responded

Thanks for taking the time to leave feedback! We're so glad that we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Take care

March 11, 2021

Purchased new X3. Garvin Stewart was very professional and provided an great experience. This is my 4th BMW and by far my best BMW experience! Garvin Rocks!!!! More

by kosmostwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin Stewart , Gianni Fermin
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Mar 11, 2021 -

United BMW responded

Hello, thank you so much for the great review! Congratulations on your new X3! We're so pleased to hear Garvin has given you great service. We hope to work with you again.

Mar 11, 2021 -

kosmostwo responded

Yes.... my sister is looking for a new X7 purchase . I will definitely direct her to Garvin Stewart!

March 10, 2021

Great in and out in an hour and a half. Very organized and good. Ashton is the guy. They all know what they are doing More

by rdale2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell
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Mar 11, 2021 -

United BMW responded

Hello, thanks for the kind words with Ashton and our team! We're thrilled to hear your experience was positive. We hope you consider us again.

March 05, 2021

I’m very happy with Rock Kharischarishvili.He is very I’m very happy with Rock Kharischarishvili. He is very pleasurable to work with and has extremely good customer service. He was very understanding an More

by vanha0218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Kharischarishvili
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Mar 07, 2021 -

United BMW responded

Thank you for visiting United BMW. We will be sure to thank Rock for providing you with a pleasant and attentive experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 04, 2021

My passenger side window would not roll up it was on a Saturday I called United bmw they put me in another bmw and they kept me updated very professional. Thanks United BMW More

by Mitchell Cochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Valencia
Report | Print
Mar 05, 2021 -

United BMW responded

Mitchell, Thank you for taking the time to write a review! We are so pleased to hear that you enjoyed working with our Sales Department. We are glad they were able to assist you and get your vehicle fixed and back on the road! Please come back and see us for any future automotive needs.

March 03, 2021

My experience with customer service was very good. My experience buying a used car from them was not. two used cars and both with major issues which cost me money from pocket to fix. More

by elp_atl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anel
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Mar 04, 2021 -

United BMW responded

Hi, I appreciate your feedback regarding your sales experiences. Given the opportunity, I would like to speak with you about your experiences. Please email me at vsousa@penskeautomotive.com. Thank you, Victor Sousa General Manager United BMW

February 28, 2021

This dealership was modern, clean, friendly and convenient. Had quite a lot of stock but I chose to order my bmw as o wanted some special features. More

by Seccjr
Recommend Dealer
Yes
Employees Worked With
Dave Lyall
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Mar 01, 2021 -

United BMW responded

Thank you for the positive review and rating! We are happy to know that you enjoy our dealership at United BMW in Georgia and we appreciate your business!

February 26, 2021

Clark Gandee has been handling the service on my BMW's for over 20 years. He is totally dedicated to providing the very best care for all his customers. More

by fsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
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Feb 26, 2021 -

United BMW responded

Thank you for visiting United BMW. We will be sure to thank Clark for providing you with excellent service. We look forward to working with you again.

February 23, 2021

Phenomenal service. AB was absolutely amazing and I will come back to see him again. I will also refer friends here as I have in the past. I’m extremely please with the customer service More

by Jmjackson332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, Allen Bridges
Report | Print
Feb 23, 2021 -

United BMW responded

Thank you for taking the time to share your amazing feedback for our team at United BMW. Congratulations on your vehicle! We appreciate the referrals and look forward to working with you again next time.

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