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United BMW

Alpharetta, GA

4.7
916 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 916 reviews

February 20, 2021

Easy and pleasant check in. Job done in time as promised and vehicle returned clean. This was a service visit for scheduled maintenance. Battery was replaced. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
Feb 20, 2021 -

United BMW responded

Paul, We are thrilled to know you had such an easy and pleasant experience at United BMW. Thank you for choosing us for your vehicle needs. Have a wonderful day!

February 18, 2021

Excellent service. John Sisson of Service is very professional and knowledgeable. He was able to answer questions and explained the work done to my car. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sisson
Feb 18, 2021 -

United BMW responded

Hi Mikey, thanks for the five-star review! We're glad to hear your experience with John was excellent. We are happy to have helped you with your vehicle needs. We're here anytime you need help.

February 16, 2021

Rian did a great job and kept me informed throughout the complete process. This was a service appt. now I’m ticked. I have to write 25 words. Seriously. I just spent $1900 to service my vehicle and yo More

by Bill.madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rian
Feb 16, 2021 -

United BMW responded

Thank you so much for taking the time to share what a great job Rian did with your service appointment. While we do not have control over the required characters on DealerRater's platform, we certainly do appreciate your effort and understanding. Please feel free to contact us at United BMW if we can ever help again with anything else.

February 12, 2021

The service writer Fereba Ali was excellent!!! The mechanic Chris Reid is incredible my car still runs and sounds as if I just drove it off the showroom floor!!! Thank you!!! More

by nshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fereba Ali - service writer, Chris Reid - Mechanic
Feb 13, 2021 -

United BMW responded

Thank you for the wonderful review! We will be sure to let Fereba and Chris know how pleased you are with their impeccable service. IF we can be of future service, United BMW will be here for you.

February 10, 2021

Michael in the sales department helped me with the purchasing of my vehicle, the process was fast with no hassle at all I would definitely recommend him to any new customer. More

by Smartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 11, 2021 -

United BMW responded

Martin, thanks for the great review! We are glad to hear Michael was able to help you find a great vehicle and made your overall experience at our dealership hassle-free. If you ever need help with your new ride, feel free to give us a call at United BMW!

February 04, 2021

United BMW treats you like a true valued customer with their clean facility and helpful staff. I would recommend them to family and friends any day. More

by M2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Craig
Feb 04, 2021 -

United BMW responded

Thank you so much for your sweet words! We take pleasure in hearing that Carol and our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at United BMW!

February 03, 2021

I bought a car from out of state, it couldn't have been easier. Patrick helped me put it all together. They had the car I wanted and got it up to me. More

by Bigbird657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 04, 2021 -

United BMW responded

Glad to hear that you enjoyed your sales experience! Thank you for stopping at United BMW!

January 21, 2021

Very friendly and professional service. I have been very please with the warranty service at this BMW dealership. John Sisson was my service representative and he was excellent. More

by Rwoody1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sisson
Jan 21, 2021 -

United BMW responded

Hi there, thanks for the kind words with John and our team! We hope you consider us again.

January 21, 2021

Excellent service experience. Well laid out process, great staff and prompt service. Nice to get a loan car since my service appointment took a few hours More

by Kmchartier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Sanders
Jan 22, 2021 -

United BMW responded

Thank you for the great review! We are so pleased to see that the United BMW team exceeded your expectations. If there is anything else that we can do for you, please be sure to let us know.

January 20, 2021

Really enjoyed the best experience from Alex in Service Dept. This is another reason to encourage us to visit United BMW again for future business. More

by rsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ALFARO
Jan 20, 2021 -

United BMW responded

Thank you for visiting United BMW. We will be sure to thank Alex and the rest of the Service Department for providing you with excellent service. We look forward to working with you again.

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