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United BMW

Alpharetta, GA

4.7
904 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 904 reviews

September 21, 2020

I was skeptical about buying a car during these turbulent times as my wife was diagnosed with cancer 2wks ago and I myself was diagnosed in 2018. Given the fact we both have compromised immune systems, the More

by srpark4568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anel Sahinovic, Gianni Fermin
September 12, 2020

Nick was direct, efficient, and informative to begin with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. More

by kcrider L Crider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Hall
Sep 12, 2020 -

United BMW responded

We'll be sure to thank Nick for providing you with a great level of care and delivering excellent communication about what was happening. Thank you for your positive feedback.

September 12, 2020

Great service/atmosphere-my rep Bryanna Sanders is always informative, patient and accommodating...Bryanna is truly an asset to your crew. Thanks for a repeat positive experience More

by BigTodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryanna Sanders
Sep 13, 2020 -

United BMW responded

We cannot thank you enough for your positive feedback for Bryanna! We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We really appreciate your feedback and hope to see you back again soon!

September 12, 2020

This car buying experience was the best we have ever had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and B More

by davebeavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Sep 13, 2020 -

United BMW responded

Dave, thank you for taking the time to leave us a positive review. I am happy to hear that we were able to help you find a great car and was able to make the overall experience at our dealership fun and stress free. If you ever need help with your X3, feel free to give us a call!

September 11, 2020

I was unfortunately a victim of racial discrimination. Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards More

by Lawrence
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Garvin Stewart and Daniel Martykenko
Sep 11, 2020 -

United BMW responded

Lawrence, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your experience with us while shopping for a BMW 840. Please send me an email at vsousa@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Victor Sousa General Manager United BMW

September 05, 2020

Good service and good communication. Enjoyed the experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. More

by Jdmaguire4
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Sison, Kim Cain, Jean Maurilus
Sep 06, 2020 -

United BMW responded

Thank you so much for your feedback! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future. Feel free to reach out if you have any questions.

September 04, 2020

Worked with Michael Drew as our Sales Consultant. Michael is a true professional. I originally purchased one X5 from him. I was very satisfied with the experience. After my wife drove my car she More

by Rickclark63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
Sep 04, 2020 -

United BMW responded

Rick, thank you fort aking the time to write a review! We are happy to hear you are satisfied with the high level of customer service you received with Michael and with purchase. Enjoy your new X5! Please do not hesitate to reach out to us when we can work with you down the road!

September 04, 2020

My advisor is Clarke Gandee.He’s always accommodating And explains what needs to be done to keep my 16 yr old BMW in good running condition. More

by Ritahaydu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarke Gandee
Sep 04, 2020 -

United BMW responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

September 03, 2020

I was helped by Michael Drew. He was friendly and courteous. He was able to get things done while I was on the test drive which impressed me very much. Because of Michael I will be a return customer. More

by jhartgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Drew
Sep 04, 2020 -

United BMW responded

Thank you for the great review! We are so happy to see that Michael's outstanding service made such a positive impression on you and earned your recommendation. If there is anything else we can do for your please be sure to let us know.

September 03, 2020

Michael Drew was really great. I’ve owned many BMWs, but was going with another brand as I had fallen out of favor with another dealer. Michael won back my business by listening and literally doing everyth More

by Neil C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Drew
Sep 04, 2020 -

United BMW responded

Thank you for the excellent review! We can't wait to share your kind words with Michael. He is an asset to us and we are glad to see you agree. Your recommendation is truly appreciated; congratulations on your new BMW!

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