
United BMW
Alpharetta, GA
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I was skeptical about buying a car during these turbulent times as my wife was diagnosed with cancer 2wks ago and I myself was diagnosed in 2018. Given the fact we both have compromised immune systems, the times as my wife was diagnosed with cancer 2wks ago and I myself was diagnosed in 2018. Given the fact we both have compromised immune systems, the last thing I wanted to do was spend a lot of time at the dealership on the drawn out process of buying a car. I am so pleased to report that this was hands down, the best experience I have ever had buying a car, and I've owned several over the years. I know I bugged Anel so much so he probably had to take a minute to himself when he saw it was me texting, but I'll never know because he was always a true professional. When I explained my health concerns, he did all he could to speed the process along. I loved the fact they let me and my wife test drive alone. Why did it take a pandemic for someone to think of that? Gianni handled the financing and he too got things handled for us in a very timely fashion. I highly recommend United and am happy I finally got my dream car! More
Nick was direct, efficient, and informative to begin with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. with. He was also personable and professional. I knew exactly what was going to happen and what and when to expect it. More
Great service/atmosphere-my rep Bryanna Sanders is always informative, patient and accommodating...Bryanna is truly an asset to your crew. Thanks for a repeat positive experience informative, patient and accommodating...Bryanna is truly an asset to your crew. Thanks for a repeat positive experience More
This car buying experience was the best we have ever had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and B had!! Excellent salesman and dealership!! Car we asked about was out when we arrived! Took test drive.! We were asked what type deal we wanted and Bryan found a way to do it!! Drove of in new BMW X3 in 1 hour and 40 minutes!!!! More
I was unfortunately a victim of racial discrimination. Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards Garvin Stewart and Daniel Martykenko felt I could not afford the car and would allow a test drive. Asked several inappropriate questions with regards to lifestyle and if I was even knowledgeable of the BMW. Very unpleasant experience. More
Good service and good communication. Enjoyed the experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. experience and dealing with everyone involved. The genius group help review all the electronics in the car as well. More
Worked with Michael Drew as our Sales Consultant. Michael is a true professional. I originally purchased one X5 from him. I was very satisfied with the experience. After my wife drove my car she Michael is a true professional. I originally purchased one X5 from him. I was very satisfied with the experience. After my wife drove my car she decided she wanted one as well. I called Michael, told him what we wanted and what we needed for our trade in. Michael Drew was able to make the deal happen within 30 minutes all over the phone. He delivered on every promise discussed. Michael is a true professional and I highly recommend him! More
I was helped by Michael Drew. He was friendly and courteous. He was able to get things done while I was on the test drive which impressed me very much. Because of Michael I will be a return customer. courteous. He was able to get things done while I was on the test drive which impressed me very much. Because of Michael I will be a return customer. More
Michael Drew was really great. I’ve owned many BMWs, but was going with another brand as I had fallen out of favor with another dealer. Michael won back my business by listening and literally doing everyth was going with another brand as I had fallen out of favor with another dealer. Michael won back my business by listening and literally doing everything I asked for BMW to win me back. United BMW service is awesome too. United is lucky to have Michael and I was glad to meet him. Ask for him, you will be happy you did. More