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United BMW

Alpharetta, GA

4.7
904 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 904 reviews

April 21, 2018

Second Purchase I bought my first BMW X6 from Mark Thompson and he was incredibly patient, well researched and knew his cars. He wanted to make sure he found me the r More

by Bmwhpop123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson
April 10, 2018

Out of state lease deal I can't say enough great things about Gianni and his manager, Vic! They were able to come through to get me a beautifully loaded 4 series gran coupe w More

by wicked777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Fermin, Victor Sousa
March 26, 2018

Great buying experience Mark facilitated an easy transaction that was quick and trouble free. It was a 'no nonsense' process that restored my faith in the car buying process. More

by Sean053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thompson, Marie Gilbert
March 22, 2018

Great experience with Charles I recently worked with Charles at United BMW of Alpharetta on trading a 2015 BMW X3 for a new M4. Charles was excellent to work with. He is very frien More

by Wbstevens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bridges, Charles Jean-Charles
February 28, 2018

From agony to ecstasy My wife and I visited United BMW after a negative and misleading encounter with another BMW dealership in the area. We entered the United showroom dis More

by Joe and Joan Ferrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aganov, Thomas Eller, Dimitri Gossieaux, Michael Carvajal
February 10, 2018

Great customer service - Gianni was fantastic from start to finish. He was informative, knowledgeable, and honest. I got a great deal on my trade and on my lease of a new More

by Amiller123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Finance manager , Gianni Fermin
February 04, 2018

All in a year Last February, I reluctantly decided to downsize my beloved, 8-year-old, hybrid SUV —one of the first of its make/model. After unenthusiastically brow More

by marykatd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carvajal, Chris Liu, Gianni Fermin
January 27, 2018

Bad dealership Worst service ever since the day I purchased my bmw 528 there. I have been telling my wife not to take the car back there and finally she heard me. To More

by renmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy Mcginley
Feb 11, 2018 -

United BMW responded

Hello, I am sorry to hear about the repairs you need for your vehicle. I would appreciate the chance to speak with you, apologize, and get more information. Please email me at bwhite@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Bryan White Service Manager United BMW

December 28, 2017

Exceptional buying experience I have not had a lot of car buying experiences nor do I ever write reviews. I had a less than "10" experience at a competitor dealership this past yea More

by dyue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carvajal, Andy Correa
December 07, 2017

Super Fast Buying Experience Buying a new car can be one of the most stressful experiences in life. Gianni Fermin made this process quick, easy and without any pressure. These BMW More

by Lenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Fermin
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