United BMW

Excellent Customer Service!! My fiancé and I had a wonderful car buying experience from the moment we entered the dealership. We were greeted right away and introduced to Vinith. My fiancé and I had a wonderful car buying experience from the moment we entered the dealership. We were greeted right away and introduced to Vinith. He was very friendly and accommodating, asking us what we were looking for. Within 15 minutes he had a car for us to test drive. Upon returning, Vinith reviewed all of the numbers with us and let us know our options. Unfortunately the car we initially selected did not work for us but Vinith did not stop looking. Two days later he called us letting us know he had found a car that fit our specifications and within our budget. He worked all day to get the deal to go through so that when we arrived at the dealership that evening all we had to do was sign the paperwork. Vinith went above and beyond to get us our dream car. He provides excellent customer service and makes you a priority. We appreciate everything he has done for us and absolutely LOVE our new car. I will be sending anyone looking for a BMW his way! I highly recommend going to Roswell BMW and visiting Vinith! More

Unprofessional staff/high volume, low quality business mode. Two points that may be helpful for anyone walking into United BMW Roswell: 1. Front line staff are quite uninformed about the vehicles they are sel Two points that may be helpful for anyone walking into United BMW Roswell: 1. Front line staff are quite uninformed about the vehicles they are selling, and rely purely on back office to answer any questions.. Customers pay (with their time) for United BMW Roswell's hiring of lower qualified employees. Suggest going straight to the manager from the getgo. 2. Rude and snobbish approach to negotiation - instead of building trust with their customer, they take a bullying approach that is premised on inaccurate information. They only respond to threats of going elsewhere (i.e., Global Imports, Nalley's). Very unprofessional, but that comes with their size and inventory. More

Great Services I have never been to a dealership that treated me like I belong there. They were extremely busy, they were so kind. Mr. Hale, the person that I was de I have never been to a dealership that treated me like I belong there. They were extremely busy, they were so kind. Mr. Hale, the person that I was dealing with was most helpful... Mr. Hale and I handled most of our deal from my study. Since I lived 3 1/2 hours away, I want to make sure that I had everything that I needed before I reached the dealership and Mr. Hale did just that. I am sure that all of their salespersons are equal in talent, but if you need a good BMW, call Mr. Hale. More

Best experience ever I have been to many dealerships and this one was such an amazing experience. Donna and the rest of the team were kind, excited, and understanding to w I have been to many dealerships and this one was such an amazing experience. Donna and the rest of the team were kind, excited, and understanding to what I needed. They were able to work with me on many issues I had on getting out of a bad situation with my prior car and it was a huge burden lifted along with getting a car the I love. Seriously, this place is amazing and I'll definitely be coming back. More

Awesome team!! Everyone was friendly and knowledgeable. The location was very clean, and everyone was very professional. I would definitely recommend this location t Everyone was friendly and knowledgeable. The location was very clean, and everyone was very professional. I would definitely recommend this location to my friends and family. The sales manager even came out to thank me, and wish me Happy Holidays! More

Awesome experience purchasing pre-owned vehicle After narrowing down the type of vehicle I was interested in, I chatted in with Michael on AutoTrader.com/Contact At Once and made an appointment to t After narrowing down the type of vehicle I was interested in, I chatted in with Michael on AutoTrader.com/Contact At Once and made an appointment to test drive my vehicle of interest. Michael is very knowledgeable about all kinds of vehicle makes, as he demonstrated with the Accord I was test driving. There was no hard-sell, no games, just facts and great pricing. The finance team even found a better finance rate than the financing I already had in place! I appreciate the communcation with Michael, and I couldn't be happier with my purchase (2013 Honda Accord EX-L V6). All in all, a great experience...thanks again, Michael! More

Great experience at United BMW Roswell. My salesperson, Alisha McCoy was true to her word. Honest, personable and fast!!!! One of the best experiences I have ever had buying a car. I wil My salesperson, Alisha McCoy was true to her word. Honest, personable and fast!!!! One of the best experiences I have ever had buying a car. I will go back to United BMW because of Alisha. The overall staff at the dealership was amazing. More

Overall, great experience. First let me say I hate the whole car buying process. So it is with that said, I must admit that I was very pleased with my experience with United BM First let me say I hate the whole car buying process. So it is with that said, I must admit that I was very pleased with my experience with United BMW. Even though I did not buy a BMW, but one of their pre-owned cars - a Genesis, they did not treat me any differently for that. They were courteous, professional, and pleasant throughout the entire process. Our agent, Carl Coker was non-pressure and amiable. I would recommend them to anyone looking for a BWM or any car that they have on their lot. More

Great Experience w/ Preowned Purchase Positive experience all-around! Exceptionally attentive to my needs, crisp-looking facility, easy buying process. Great follow-up with my purchase t Positive experience all-around! Exceptionally attentive to my needs, crisp-looking facility, easy buying process. Great follow-up with my purchase to make sure everything was in order, which it was! Recommend you ask for Skippy if considering a visit. More

PERFECT Buying Experience- Go See Vinith! Just leased my second BMW thanks to Vinith. He was wonderful and restored my faith in BMW after an awful experience with Braman in Florida. Thanks to Just leased my second BMW thanks to Vinith. He was wonderful and restored my faith in BMW after an awful experience with Braman in Florida. Thanks to Vinith I have the car I want with the budget I wanted. It was truly a flawless experience. Thanks Vinith and the team on showing excellence in service in dealerships! More