United BMW

Superb! I have purchased a number of BMWs over the last 30 years - I have never experienced such incredible customer care as I received at Untied BMW and part I have purchased a number of BMWs over the last 30 years - I have never experienced such incredible customer care as I received at Untied BMW and particularly working with Dimitri Gossieaux. From the moment I contact United about purchasing an i3, my experience was the best I have ever had when purchasing a car. I shopped around town for this car for over a month, and no one knew as much about the i3 as Dimitri, and no one was able to guide me through the subtleties of such an incredible car as the i3. Dimitri, along with his BMW Genius, Elijah Sumrall, helped me understand the operation of this incredible car and gave me the best customer care and service I could imagine. I honestly know I have found the place and the people I will continue to work with on future purchases. United is a great dealership! Thank you Dimitri Gossieaux and thank you Elijah Sumrall - fantastic! More

Billy Futey awesome dealership! I work with Billy Futey and have bought 5 cars from him. Everything he does is 5 star and would recommend anyone to go see him. he awesome dealership! I work with Billy Futey and have bought 5 cars from him. Everything he does is 5 star and would recommend anyone to go see him. he always takes care of his customers and is very professional. It's always a pleasure working with him. More

Best sales team in Atlanta Best sales dealership in Atlanta. A welcome experience to the typical car buying experience. Purchased 3 cars in the last 5 years and every buying exp Best sales dealership in Atlanta. A welcome experience to the typical car buying experience. Purchased 3 cars in the last 5 years and every buying experience exceeded my expectations. K. Stephenson was my sales person for two of my vehicles. More

Paige is awesome Paige was such a delight to work with throughout my entire buying process. She made the whole process effortless. Paige listened to my needs and wants Paige was such a delight to work with throughout my entire buying process. She made the whole process effortless. Paige listened to my needs and wants and helped pick out the perfect car for me! Paige and Rich went above and beyond to ensure we got to a happy place for me with the payments. Due to me picking the car that was at the Gwinnett dealership I had a wait a little while in order for the car to show up and to be detailed. Paige checked on me and my family to make sure we didn't need anything. The neat thing about getting the car transferred was that they don't actually drive the car to and from each dealership, to keep the miles and ensure nothing happens to the car in transit they load it up onto a flat bed! I am in LOVE with my car and I am so appreciative that I was able to have Paige by my side throughout my car buying experience. I will always go back to United BMW Roswell when I am ready for a new car and have Paige by my side to go through the process again! Paige is an amazing person and salesperson! I recommend if you are in the market for a new car going to United Roswell and asking for Paige! More

Great Experience I bought my Honda from Justin Hoisington, the GM at BMW of Roswell. It was a fantastic experience at an awesome dealership. Would definitely recommend I bought my Honda from Justin Hoisington, the GM at BMW of Roswell. It was a fantastic experience at an awesome dealership. Would definitely recommend!! More

LEase fo 2014 5-Series BMW In the fall of 2014, I decided to lease a new vehicle for business use. After careful study, my decision came down to a pick between the Audi 6-serie In the fall of 2014, I decided to lease a new vehicle for business use. After careful study, my decision came down to a pick between the Audi 6-series and BMW 5-series. I visited several dealerships both physically and on line and settled on the BMW. Of the half-dozen BMW dealerships in the metro Atlanta area, Only United BMW of Roswell was able to produce the 5-Serives meeting my specifications and budget. The sales person, Paige Wissler, was very attentive and customer focused without being annoying as is typically the case in my car buying experience. Paige found the vehicle that I wanted and did not try to steer me to another vehicle. It was a business deal in which Paige handled with aplomb. More

2014 535i Lease This dealership is outstanding. They make the car buying process both painless and effortless. My wife and I recently leased a BMW 535i from BMW of Ro This dealership is outstanding. They make the car buying process both painless and effortless. My wife and I recently leased a BMW 535i from BMW of Roswell. We made the deal via email and phone, without stepping foot in the dealership. The car was delivered to us in Gainesville, FL. The vehicle, while being a year old and having 10,000 miles on the odometer, looked brand new. I can't say enough about BMW of Roswell's General Manager, Justin Hoisington. The same goes for my Client Advisor, Dimitri Gossieaux. In addition, everyone from the Finance Manager, to the Parts Manager, to the Service Department Team are top notch. Our next BMW purchase or lease will definitely be from the folks at BMW of Roswell. If you're in the market for a BMW there is no reason to shop anywhere else! More

Mike Kim (sales) First, I would like to thank Mike Kim for Selling me my First (Certified Pre-Owned BMW) Mike is probably the first salesman I have seen that was not p First, I would like to thank Mike Kim for Selling me my First (Certified Pre-Owned BMW) Mike is probably the first salesman I have seen that was not pushy??.He also was Very Honest and Respectful. I started out with about 5 cars , Mike told me which one to get on day 1. Since it was my first I took a little longer, by day 3 I was back to the one Mike recommended!! My point is Mike really looks out for his Customers! Thx again Mike Kim?? More

Great service I am writing this review just based my experience In the service department. I had couple issues with my car, so when I got there I was confused and I am writing this review just based my experience In the service department. I had couple issues with my car, so when I got there I was confused and really upset. However Ms Carol Craig my service advisor took such great care of me, not only she was really patient and friendly, she helped me point out my issues and the possible ways to resolve them, but also she kept me entertained while I was waiting for my car. Unlike the other service advisor that I encounter in other locations, Carol doesn't treat you as a client, more as a friend, a good friend. She even called me after couple days just to check and follow up with me, see if everything is ok with my car! I love her customer service. From now on I will only go there for my car's service !I More

First BMW- but not my last! What a flawless buying experience. We were treated with professional courtesy and were impressed with the responsiveness of the team at United BMW of What a flawless buying experience. We were treated with professional courtesy and were impressed with the responsiveness of the team at United BMW of Roswell. Eric Palmer was very informative and did not hesitate to involve others who could help us learn more about various aspects of the i3. Eric made the test drive a pleasure. By the time another dealer responded to my internet request we already had our i3 from Roswell at home charging in the garage! I have bought many cars over the last 40 years and am only interested in to the point, no dancing, sales teams. Instead of showing me "stupid numbers" Eric presented two vehicle deals which both met our needs. It only took a minute to pick the one best for us and I knew from the internet it was a great price. This is my first BMW but not my last. Thank you! More