United Nissan

This dealership has the worst employees. they r all unprofessional and treated me like crap. Peggy has yelled at me over the phone and treated me with no respect at all i would never treat someone the unprofessional and treated me like crap. Peggy has yelled at me over the phone and treated me with no respect at all i would never treat someone the way they have treated me.. More

I purchased new Versa in January of 2011 .. Received a I purchased new Versa in January of 2011 .. Received a offer through email about summer deals for oil changes and service.. called made a appointment I purchased new Versa in January of 2011 .. Received a offer through email about summer deals for oil changes and service.. called made a appointment.. when I arrived not a single car in the service bay waiting.. When the service writer came out I explained I had a appointment and I was there for the email offer.. I was told that If I didn't have the print out coupon that I would not get any deal and to return only with the printed coupon .. I checked the email NO coupon anywhere.. I called to tell the service manager that I think the service writers need to know the offers to all new Nissan owners.. He agreed .. but made no offer to make things right.. Over $20.00 savings that the dealer could have corrected.. I will never return to UNITED NISSAN again and tell everyone that stops and asks about my cute little car, To visit any other dealer in town but them.. More

I was doing a general search on the internet for a Nissan Maxima. The one I wanted had to be fully loaded. I didn’t want to skip out on a single feature. It was hard to find this car but, my searched led me Maxima. The one I wanted had to be fully loaded. I didn’t want to skip out on a single feature. It was hard to find this car but, my searched led me to United Nissan. I drove down there to check things out and I met with OJ. He was very friendly and knew his stuff. He showed me this car and it had everything I wanted and a sunroof. Im very glad my search took me to united Nissan. I am now the proud owner of my Nissan. Thx OJ. More

Went to purchase a car advertised at $2999. It is a blue/green Toyota Camry with 105,000 miles on it. Total steal of a deal, right? Not at all, after test driving the Camry and asking for paperwork t blue/green Toyota Camry with 105,000 miles on it. Total steal of a deal, right? Not at all, after test driving the Camry and asking for paperwork to be written up, we are mauled by the sales manager and another guy telling us they will take us to a partner dealership who has more inventory in that price range. Thinking it's worth looking at we're driven over to another dealership and then left there. They immediately started talking about $3000 down and they will carry the financing on the remainder. That dealership is NICE CARS OF NEVADA, website nicecarsnv.com. I have NO IDEA how they are affiliated with United NIssan, but the scam begins.... They didn't have anything good on their lot and their prices were roughly $2k over blue and black book. We had already explained we do not want to finance a car, we want to be in the $3-4k range out the door. The car is a "first" car for our son. This is classic "BAIT AND SWITCH". In addition, we are basically trapped here because our car is sitting over at United Nissan. Finally we got out of there and a very nice gentleman gave us a ride back to United Nissan. We didn't even walk back into the dealership, we got in our car and headed down the road to find a reputable dealer. This company should not be operating. With some research we learned that same Camry has been on their lot for 6 months. They use it to get folks into the store so they can sell them something else. This was the worst car experience I have ever had, thank god we were pointed to a reputable dealer to buy our son a car. I would NEVER go to this place again. Nissan should pull their license. More

they attempted to rob their customer by inflating they attempted to rob their customer by inflating interest rates to make money off people. I was approved with cap one for a 12% interest rate, only they attempted to rob their customer by inflating interest rates to make money off people. I was approved with cap one for a 12% interest rate, only I didn't tell them that. they signed a contingent contract for 9.9%, good deal right Nope wrong they came back to me with 16% from cap one themselves "supposedly" when I refused to sign the final contract and gave them the car back, they said they were getting my car back for me, They made me wait 4 hrs with my 12 year old at night outside, then they refused to give me back me trade in, I called the police, The police claim it's a civil matter but this is their 3rd visit for the same issues this week. The sales manager went further to call me a liar and prove I was approved with a 12% interest rate! no return call for two weeks and Im still waiting! attorney fees and rental cost, not cool! do yourself a favor and go to CARMAX! More

Our salesman was very well informed about the units that we looked out very helpful a really nice young man the whole dealership gave out a good feeling and let you know that they wanted our business we spe we looked out very helpful a really nice young man the whole dealership gave out a good feeling and let you know that they wanted our business we spent about 4 hours buying our nissan and it went so fast everything very smooth enjoyed the time we spent very much, Thanks jared for your time. Roy & Carmen Mathis More

WARNING IF YOU GO TO THIS DEALER THEY WILL TRY TO TRICK YOU!!!! On 29 January 2011, I went to United Nissan to try to negotiate a deal on a Nissan Rogue. After two hours of negotiation the salesperson and YOU!!!! On 29 January 2011, I went to United Nissan to try to negotiate a deal on a Nissan Rogue. After two hours of negotiation the salesperson and I agree on the terms of the deals (or at least that is what he told me). $375 a month for 60 months with 0% financing no money down we shake hands, I rang the bell and started to do the paper work. After a few minutes a manager came and told he just wanted to go over the terms of the deal to make sure everything was right, he told me "$375 a month for 72 months at 1.9% financing with no money down". I told him that was not the terms of the deals we agree with the salesperson, who was in the room and was only able to say "the finance people got it wrong. I told them 60 months". The manager told me there was no way they could do the deal the salesperson and I agree on. At the point I got up and left... I am never going back to that place. More

The customer service provide was excellent from the start to finish. I was contacted by phone by the Internet Sales Mngr. Roland Lewis conserning my inquirey via my online bank car purchase service. He expla to finish. I was contacted by phone by the Internet Sales Mngr. Roland Lewis conserning my inquirey via my online bank car purchase service. He explained all the steps of the process which were very cut and dry (simple) over the phone. Upon arrival at the dealership (clean and proffessional enviroment) I was greated by friendly staff and Roland expressed that he was there to answer whatever questions I had and show me the trucks I was interested in. I had sold and worked on cars/trucks for about 2 years in the past.....I can promiss you that Roland Lewis knows the products on the lot inside and out, and gave me all the details and facts straight (No B.S.)! Roland went over the truck with me bumper to bumper, inside and out, and then had me take it for a test drive. I was assured that I was making a good choice due to the full explanation of all the features provided (esp. safety) with the truck. Mr. Lewis made the process of trading in my old vehicle and getting into the new one much less painfull then I anticipated it to be! I got a great deal on my new truck and was very impressed by the service from looking, to dealing, to signing, to delivery! Thank you much United Nissan and Roland Lewis! More

I came into United nissan to see what they had, I was just looking. I found a Nissan Versa used, the only problem was that I was unsure of the payment that was offered. The price was good but the interes just looking. I found a Nissan Versa used, the only problem was that I was unsure of the payment that was offered. The price was good but the interest rate jacked the payment. So I decided to wait. The experience was good, the dealership was pretty, but still looking for the right fit. Thanks Tom for your help. If I decide to purchase a Nissan I will be sure to see you. More

I live 45 minutes away from United Nissan but very close to another Nissan dealership. I chose United Nissan because they had what turns out to be falsely advertised prices on both cars.com and their own we to another Nissan dealership. I chose United Nissan because they had what turns out to be falsely advertised prices on both cars.com and their own website. I was interested in either the Versa or Cube. To prevent wasting a 1.5 hour round trip, I called ahead and asked their internet salesman if they have any of the advertised priced Versas available, He tells me yes, come on down. I then tell him I am really interested in the Cube and ask if they have any of the advertised priced Cube's available. He tells me yes, come on down. These are not sale prices mind you, these are MSRP prices. Taking the bait I make the 45 minute drive. Only after I drive there does he tell me he will not sell me a Cube as there is possibly a recall about to happen. Bait and switch #1 complete. I ask him about the Versa at the advertised price. Together we go out to lot and search for one of the more than 5 identical advertised on these two websites. He can’t find one and knowingly asks me if I saw the price on either of the websites’ I mentioned. I say yes. Without affirming, he knows they don’t have it. He made a few excuses about how they move a lot of inventory etc. Fast forward this story, over a week later the same cars were advertised on the same 2 websites at the same price. This type of advertising is the same as lying directly to you. Bait and switch number 2 complete. At this point I’ve come to terms that I won’t be getting the advertised price but figure I will probably get something close to what the other dealers are selling for. I’ve already made the drive out and I don’t want to drag this out anymore I pick a Versa priced 3000 above. It was actually originally stickered to cost 3000 below the current price but has been inflated with silly dealer add-ons such as door ding prevention stickers, Scotchgard, etc. to inflate the price. I ask him If there are any available without the add-ons. He tells me that they have a price goal to reach and as long as their margin is reached some could be removed. Their margin will be made either through price, trade in or interest rate. No matter which way it happens you will pay the same amount. This is pretty standard throughout the industry but I share this to demonstrate that they really do falsely advertise to get you through the door. In the end he agrees to take a couple of the profoundly silly mark ups off. Financing: He tells me my credit is bad and 21% is the best they can do. I tell him (the truth) a different dealership was going to give me 11.5% the other day. He quickly replies, OK, we can do 11.5. I understand they are car dealers but truly nothing they say here can be taken at face value. It is all lies. There is no honesty at this place. Wrap up: As I am signing papers with the financing/paperwork guy I see that the mark ups the salesman took off were put back on. Only after haggling yet again do they get removed again. The same guy then bullies me for about 5 minutes over gap insurance. Bully is not too strong of a word. He actually treated me like I was stupid for not buying their questionable product. I am sure his attempt at not taking no for an answer makes his boss happy but it made me very sure I will never go there or probably even another Nissan dealership again. I am not the smartest person. When going through the process it is tough to see these things unfold. It wasn’t until later did I really understand how bad they treated me. In hindsight I should have walked away many times during this process. This happened 7 months ago and still when I look at my new car I think of how many ways I was taken advantage of. Unless you are looking to feel the same way about your new car, I would recommend avoiding United Nissan. More