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United Nissan

Las Vegas, NV

4.5
563 Reviews

3025 E Sahara Ave

Las Vegas, NV

89104

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Showing 563 reviews

June 01, 2013

All the employees are very well accommodated, they gonna feel you to be comfirtable to them and mist of alk very convincing. And they will not allow you not allow you to bring home what you purchase at a ve More

by glenue25
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jocelyn Briones , Don Bradley
May 24, 2013

the first part of my experience was a little stressful as with any car purchase, there is a lot of waiting which is expected and I did not leave with what I was looking for, overwhelmed and very upset feelin More

by scooper08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Larson,
May 27, 2013 -

United Nissan responded

Hey there, My name is Nick, I work at United Nissan as well. Just wanted to reach out to you and say thank you for giving us a review, we really appreciate your input! I am glad Karl and Ricky were able to help out and get things sorted. I do apologize for your unpleasant initial experience however, and would like to let you know that if their is anything at all we can do for you, please do not hesitate to ask. Thanks! Nick

May 24, 2013

I needed to have my car serviced and thought there were serious issues. Service was able to do an analysis, determine the areas of concern, and correct those that were most pressing. While there are add More

by gaia3693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hinckley, Brian Hinkley
May 24, 2013

I drove up to the bay at the service area. A man waved me in and said welcome to Nissan. He said his name was Tony and asked what i was there for today. I told him it was my first service. He then told me i More

by grablek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony was the man's name. Wonderful customer service.
May 23, 2013

Sedric was awesome as a salesman very nice and informative. The csi team was very helpful, and sam in finance really was nice and approachable. More

by nwo4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sedric Washington
May 18, 2013

After Negotiating My deal, I kept noticing Discrepancies on ALL of my paperwork... I caught most of their (supposed) Errors. However noticed 2 days later More errors... THEY SCREWED ME... And They wont fix More

by Phoenix11861
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Prewitt, Sales mangers (various ones) Closers, Front desk staff.
May 27, 2013 -

United Nissan responded

Hey there, My name is Nick and I work with United Nissan. I wanted to reach out to you and personally apologize for your sub par experience at our store. Is there any way I might be able to help rectify the situation? Looking forward to talking with you! Nick

May 27, 2013 -

Phoenix11861 responded

Hi Nick: I have contacted United Nissan Numerous times... This all could have been fixed for about $393.00 That's Right Under $400.00. But no one there would even try to negotiate with me, and therefore now if you want me to fix my review it will cost 4 free oil changes with Tire rotations plus the $393.00 discrepancy... I feel that is VERY amicable of me. Do you agree? if so, then at that point I will change my Review to a More positive, and if your Service crew does a Good Job, you will get a Positive response there as well. Do you want to Negotiate now???

May 30, 2013 -

United Nissan responded

Hey there, Would you mind providing me with your contact information so I can reach out to you directly about this matter? Sorry if this comes across as obtrusive, but i am really just trying to get to the bottom of the situation; would you mind explaining where the $393.00 discrepancy lies? If there was a miscalculation of some kind, I'm sure it would be something we could rectify. As far as complimentary service on your vehicle. If I do find that this was error on the part of one of our employees, I will assure we will find some way to compensate you that you will find amiable. I appreciate your patience in addressing this matter with me and look forward to hearing back from you. Thanks again, Nick

May 31, 2013 -

Phoenix11861 responded

Hi Nick: My name is Gregg Bodine My Number is 702-336-3424 the 393.00 Discrepancy I noticed a few days after the Purchase, and If I had noticed it sooner, I am sure your Finance manager would have taken care of it. As she took care of the $729.00 fee I was un-aware of And not agreed to prior too the sale. And I can assure you the $393.00 fee was Also not approved of prior to the Sale... If this can be resolved within 2 weeks, I will bring a Friend over to your Dealership to take a Look at a New car as well. She is interested in Buying within 2 weeks. and I will be helping her. So, your Call...

May 12, 2013

It has been a while since I had experienced the atmosphere of an auto dealership and I was pleasantly surprised at the enthusiasm and seemingly genuine desire to please the customer. More

by ironsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Diana Aguilar and Alex's assistant whom I actually worked with
May 08, 2013

Chris explained what he felt he could do and followed through on his word. I respected this and purchased the Altima. If he had come back with some different song and dance then what he originally said t More

by patvaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cadot
May 07, 2013

The staff was very attentive to my needs, I originally came in for a oil change and was able to be provided with a good deal on a new car as well as a good deal for my used car. Everyone was very friendly More

by danygma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Ramirez, Javier Ramirez
May 01, 2013

Shant is very helpful, knowledgeable and the mechanic who always gets my car always makes it run like new. Wonderful experience when u r female. More

by barbarasellslv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shant ashikian and wonderful mechanic. , Shant Ashikian
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