Unity Chevrolet Cadillac of Newburgh

I wanted my HHR light bulb replaced. I tried to do it myself without success I was shocked with the $157.00. Charge. I will go to Advanced Auto next time. What a ripoff especially fo I tried to do it myself without success I was shocked with the $157.00. Charge. I will go to Advanced Auto next time. What a ripoff especially for a GM Retiree. More

Jordan and Jeremy went way out of their way to get me in a beautiful new Equinox. And talk about above and beyond, I even got grilled cheeseburgers. Love them and HIGHLY recommend. a beautiful new Equinox. And talk about above and beyond, I even got grilled cheeseburgers. Love them and HIGHLY recommend. More

Purchased a Silverado 1500 Lt with 4500 on it had the extra coverage on it . Traded it in at different Dealer and went to cancel extra coverage with Unity Chevrolet and they won't do it. Been back 2 time extra coverage on it . Traded it in at different Dealer and went to cancel extra coverage with Unity Chevrolet and they won't do it. Been back 2 times called DOWC vehicle services to cancel but it has to go through the Dealer. So be aware of this place and their Extra Warrantees. More

We had agreed to a price for a used vehicle and sent in our credit card info to put a hold on the car. Two days before we were supposed to pick it up we were informed the car "was sold and is no longer av our credit card info to put a hold on the car. Two days before we were supposed to pick it up we were informed the car "was sold and is no longer available". Actual text from the sales person. When I spoke with the manager as to how this could happen he informed me that the sales representative had sent us the wrong form to submit a down payment. Would you really want to buy or receive service from a dealership that can't even manage the basics of a sale correctly? I know my answer is a resounding "NO!". More

Brought Suburban in for AC repair. Vehicle seemed to get lost in the mix? Vehicle scheduled for a Thurs morning service, for 1.5 days the Service admin staff could not identify it’s Vehicle seemed to get lost in the mix? Vehicle scheduled for a Thurs morning service, for 1.5 days the Service admin staff could not identify it’s status. More

Humm what can I say! Dropped my car off on a Wednesday afternoon with a blinking check engine light. Asked that the vehicle be looked at. Only work I authorized was an Dropped my car off on a Wednesday afternoon with a blinking check engine light. Asked that the vehicle be looked at. Only work I authorized was an oil change since the car was going to be there. Never got the car back until Saturday morning. Was told I owed a bill of $310.00, aside from the oil change nothing was done. Although several employees who answered the phone over those days said that the service dept. "Was waiting for parts." None were installed on my vehicle when I finally got it back. Lets see also missed four days of work since I had no way to get out to my job. Repeated calls about status often were greeted with "I don't know!" when I asked where my vehicle was. Was told by one employee that a manager was going to call me back with a status update, well that never happened of course. When asked what I had gotten for my $310.00 dollars the one employee matter of factly said "nothing!" The tech's could not duplicate the problem i had experienced. HummI would like to earn $169.00 for simply plugging in a diagnostic tool and the doing nothing else. The the oil change that was performed was a $116.00 "full synthetic" olil change that I did not authorize. Had mentioned to my service writer Samantha that on the previous two service visits I had not recieved the tire rotations that I had paid for andd had been promised by the customer care team that I was going to be credited for these. Well guess what that also never happened. Way to go Unity! You will never seem me in your showroom or service dept. ever again. What a far cry from the days of Barton Birks with Dennis and Shane. More

Everyone was very good. Kudos to Al and Jeremy for their patience with me during and after the sale Kudos to Al and Jeremy for their patience with me during and after the sale More

It took over a week of going back and forth via email, text and phone calls just to get a trade estimate and then when I finally got one, it was 10K below Kelly Blue Book's lowest value for the car. I do text and phone calls just to get a trade estimate and then when I finally got one, it was 10K below Kelly Blue Book's lowest value for the car. I don't know if I should be insulted or mad that so much of my time was wasted. More

Service writers r was polite and very knowledgeable get me in and out in about 45 minutes for an oil change me in and out in about 45 minutes for an oil change More