Universal Chevrolet

The customer service is very questionable. Bought tires here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where here last year and now they will not honor free tire rotation. They claim I have to have an oil change with the rotation. I get free oil change where I bought the car why would I pay for them? They also DO NOT honor the coupons that Chevrolet mails to me. I will NEVER be going back here. More

The price of the vehicle is ultimately why I dealt with Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my q Universal Chevrolet. Although, I was impressed with all of the employees, Vince has a great attitude, presents himself well, and answered all of my questions. He was also very patient with me during all of our phone calls due to the fact that a lot of our "deal making" was over the phone since I live about two and a half hours away from this dealership. Joan, the F&I Manager, was also very friendly,knowledgable and professional. I would definetly recommend this dealership to my friends and family, due to the fact that I was so impressed with them, even with the drive. More