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Universal City Nissan

Los Angeles, CA

4.5
515 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 515 reviews

March 07, 2024

Shant is a very good service advisor. I have been bringing my 12-year=old Nissan Murano to him for many years. He and your team of technicians keep it running well! More

by jwilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Ashikian
March 03, 2024

Kevin is awesome and always keeps an eye out. He checked out all of my concerns and took care of them. More

by magikrun
Recommend Dealer
Yes
Employees Worked With
Kevin Velasco, Scott Frakes, Melvyn Lemus
February 17, 2024

They are straight forward and only do what you want. They recommend but don’t push. More

by 2fishheads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
November 11, 2023

Thank you for an awesome experience buying my Rogue. The sales team-Hugo S., Rene and Boulos. THANK YOU!!!!! More

by razon_anthony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
September 13, 2023

Really helpful, and they pay attention to every little thing to help you out and come out driving More

by Jose Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa, Imad Faraj
August 03, 2023

Great service performance and I loved how they broke everything down to me I’m so happy for my family’s new car More

by Mspopkorn6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa, Imad Faraj
July 27, 2023

Service was provided promptly and in about half the original time estimate. I am satisfied with my Universal City Nissan service. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
July 19, 2023

Excellent customer service and communication; fast service upon entering and enjoy the text update, and the video and recommendations on my vehicle. More

by lmossh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus, Maricela Aguilar
June 21, 2023

It would have been better if we had a cup of coffee while waiting. It's amazing and appreciating feeling when you see your car washed and clean after such a quality and caring service or repair had been perf More

by Berge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANT ASHIKIAN
June 16, 2023

I've been coming to this dealership for years. The service has always been great. More

by fpaniagua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Ashikian
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