Universal City Nissan

Excellent visit to get maintenance performed on car Optimization and scan of my vehicle was performed and I was very pleased working with everyone that day. Car took long to work on but that was totally Optimization and scan of my vehicle was performed and I was very pleased working with everyone that day. Car took long to work on but that was totally expected because of the car I have. Will be coming back for future maintenance. More

Oil change The advisor, named Melvyn A Lemus, is very kind and professional behavior in this Universal City Nissan. I recived the oil change, bettery, and engin The advisor, named Melvyn A Lemus, is very kind and professional behavior in this Universal City Nissan. I recived the oil change, bettery, and engine oil filter. However, I was very satisfied all of service in here. More

Helpful team Very helpful team service and sales, good price. And quality. With a suitable time. My recommendations for everyone to deal with that dealer. Thanks a Very helpful team service and sales, good price. And quality. With a suitable time. My recommendations for everyone to deal with that dealer. Thanks alot More

Latest visit experience at Universal city Nissan Revived excellent service from Onofre Olivas as usual. Which is the reason I continue to book my appts with him, but the lady handling rentals/loaners Revived excellent service from Onofre Olivas as usual. Which is the reason I continue to book my appts with him, but the lady handling rentals/loaners could use some help or training on her customer service skills to get rid of unnecessary attitude. I would definitely not like her helping me again. She is not friendly at all . Ladies at the register very friendly. Melvyn even though I was not helped by him, he was out there very friendly greeting customers as we pass by him. 👌🏼 More

Patient, helpful, and willing to work with you. I went in with a recent purchase, looking to upgrade Mark was there with us the whole time. From deciding whether to upgrade to an SUV or a newer Alti I went in with a recent purchase, looking to upgrade Mark was there with us the whole time. From deciding whether to upgrade to an SUV or a newer Altima. End result I left with a brand new Altima. I would have liked to get more of a monthly payment I had prior, but all around a great experience. Thank you Mark (sales) and Mike (finance) 😊 More

Top notch service Absolutely amazing service with sales and finance. Great salesperson I had and great finance person as well. Overall extremely satisfied. Definitely w Absolutely amazing service with sales and finance. Great salesperson I had and great finance person as well. Overall extremely satisfied. Definitely would recommend this dealership. More

Lease purchase Took a littlie longer than I thought it would but I understood as we were purchasing our Juke Nismo RS and I believe Nissan did not make very many of Took a littlie longer than I thought it would but I understood as we were purchasing our Juke Nismo RS and I believe Nissan did not make very many of them. Oscar, the sales guy was very helpful and patient but the finance guy really helped with a better deal than we were originally offered. Not the first car we have purchased/leased from Universal, if Nissan keeps making Nismos probably not our last. More

Service appt Easy in and in for my appointment. I was well tended to my Service manager Melvyn and his attentive staff. The entire team from the head of the depart Easy in and in for my appointment. I was well tended to my Service manager Melvyn and his attentive staff. The entire team from the head of the department (Bill I believe) on down....it is well run. More

New car Excellent service, couldn’t have been any happier, thank you Jeff for your time and for all the effort you put in to make it a successful deal Excellent service, couldn’t have been any happier, thank you Jeff for your time and for all the effort you put in to make it a successful deal More

Very satisfied Sales team was very helpful and professional. Helped ease the pain of replacing a totaled vehicle. The process took long but they made it worth the w Sales team was very helpful and professional. Helped ease the pain of replacing a totaled vehicle. The process took long but they made it worth the wait. More