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Universal City Nissan

Los Angeles, CA

4.9
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 541 reviews

May 09, 2018

You can't go wrong with my pal Sunny! They bent over backwards to make sure we walked away with a new car. They made sure they kept us happy and worked out the deals with us to get the low More

by Juan1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob , Sunny and manager of Jacob.
May 09, 2018

Best in Service Everybody in Service have been terrific. Knowledgeable, hard working. You're greeted immediately and the process moves quickly. No waiting around need More

by ChuckV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
May 08, 2018

First time leasing. I would give about 4 1/2 stars. Salesman stayed true to his words. Big help with a couple of add-ons/upgrades too. Fair trade in value for my car. More

by UCN,diane18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sophocles Leslie Aguilar Richard
May 08, 2018

Great service dept I was very pleased with my service appointment at universal city Nissan. Melvyn and the manager above him, Bill, have a courteous and very professiona More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn lemus, Bill , Billie Jo Haynes
May 05, 2018

Best customer care I needed to get an oil change desperately and when I got to Universal Nissan I was directed to be taken care by Rudy in the service department and man More

by Loverick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
May 01, 2018

Superb service! Onofre is a a great service writer. I have a good rapport with him and he keeps me posted on the service that is due for my car. He provided me with More

by Pumcan57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Onofre Olivas - Service
May 01, 2018

Service appt Kind and courteous service dept that is well run. Service manager Melvyn and his team are knowledgeable and honest. I will recommend this service depa More

by reviewer c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billie Jo Haynes
April 25, 2018

no time waisted The services provided was excellent, My car was service on a timely matter. I was given a completion time and it was done at the time given. Great job More

by vhernandez1903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Meza
April 23, 2018

Trade in my JUKE This guys in Universal Nissan help me out on my trade in. Thanks Service and professionalism was great couldn't ask for any more. Very happy with my n More

by Sergio Valdivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny in Finance and Sammy Sales Thanks a lot guys very happy
April 21, 2018

Great service All employees work fast and diligently. From the person greetings you to the mechanic. No one was slacking around. I liked that. I was not expecting More

by Sf490514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean. Service dept.
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