
Universal City Nissan
Los Angeles, CA
Filter Reviews by Keyword
By Type
Showing 541 reviews
Above and Beyond Juan C. 5 Star Service from start to finish. Even following up with phone call to see if satisfied. Sunny also made us feel comfortable. Juan C. 5 Star Service from start to finish. Even following up with phone call to see if satisfied. Sunny also made us feel comfortable. More
Buying Experience This dealership gave me a very good price. They are very professional and very helpful. They gave me a lot of options and gave me advice to make a goo This dealership gave me a very good price. They are very professional and very helpful. They gave me a lot of options and gave me advice to make a good decision. More
Personal and precise The Michaels that assisted me in my transaction were very helpful. I came to the dealership looking for one type of car but couldn't qualify. I had The Michaels that assisted me in my transaction were very helpful. I came to the dealership looking for one type of car but couldn't qualify. I had a special need for a larger car because I am responsible for taking my 90 year old disabled father to his medical appointments. They worked tirelessly to find a car for me that I could qualify for and that would meet my unique needs. They did a great job. More
Fast Maintenance Service Overall my experience has been good. I've only taken my car there for service, never have purchased or leased. The two times I've been for scheduled Overall my experience has been good. I've only taken my car there for service, never have purchased or leased. The two times I've been for scheduled maintenance they've been quick to get my car through. My only small complaint would be this last time, they had wrapped up the maintenance and checked me out, but it still took another 20 minutes to get my car. For that reason alone I am taking a star away. But staff is friendly and courteous and I'll be going back. More
Well Done They took very good care of my car. I don't have much more to say and am just filling up space for the requirement. They took very good care of my car. I don't have much more to say and am just filling up space for the requirement. More
Excellent Service! Mel and his team were awesome! They always make sure that you are happy with the service. I would not take my Nissan anywhere else! Thank you! Mel and his team were awesome! They always make sure that you are happy with the service. I would not take my Nissan anywhere else! Thank you! More
Excellent customer service Ty and Christian were extremely helpful and patient. I had a previous negative experience with this dealership and they more than made up for it this Ty and Christian were extremely helpful and patient. I had a previous negative experience with this dealership and they more than made up for it this time around. They were hospitable, patient, and worked diligently to meet my requests. This was an AMAZING car buying experience thanks to them. I look forward to doing future business and recommending others to this dealership. More
Great experience They really provided me with a great experience when leasing my new car. Samir Alhelo gave me a great deal on Rogue Sport and made the whole process e They really provided me with a great experience when leasing my new car. Samir Alhelo gave me a great deal on Rogue Sport and made the whole process enjoyable. More
incredible customer service First experience with this Nissan dealership and I can assure you as long as I’m a Nissan owner, I’ll return and also recommend others to visit.. First experience with this Nissan dealership and I can assure you as long as I’m a Nissan owner, I’ll return and also recommend others to visit.. More
Best experience I gave 5 star rating for all around awesome experience. Customer service was great, I felt like we knew each other. I will recommend this place to al I gave 5 star rating for all around awesome experience. Customer service was great, I felt like we knew each other. I will recommend this place to all my friends and family More