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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
660 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 660 reviews

June 24, 2026

Outstanding visit we really enjoyed the people were so down to earth professionalism all around More

by jordante45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
ERNESTO LIRIANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 24, 2026

I was excited to hear they were going to vacuum my car but when I got it back it was clear that they were either rushed or not wanting to do it. More

by yei14
Recommend Dealer
Yes
Employees Worked With
Only problem was the vacuum wasn't passed properly, and I was told they were gonna pass the vacuum
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Jun 24, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2026

I personally think that the charge was too much for what was done to the car More

by tugood4u11104
Recommend Dealer
Yes
Employees Worked With
Mario Medina
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Jun 24, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2026

Always do great work and make shure you satisfied with the service and quality job. More

by zulma913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 24, 2026

Thanks to billy and ernesto they did great job on my sales, g70 2026 thanks More

by Recall 2015 dodge ram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERNESTO LIRIANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

June 24, 2026

They didn't rotate my tires. They said they aligned, but my car is pulling. Plus, I found out that last time I brought the car to change the oil, they didn't change the oil. On t More

by GISELLEBCBA
Recommend Dealer
No
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June 23, 2026

He has amazing costumer service and is a very detail oriented sales person. I will definitely refer him to my friends and family. More

by Allurespz
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 24, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

June 23, 2026

La verdad no volveria, hice una cita Que cuando llegue no aparecia en su sistema, la duracion que de 5 a 6 horas. Me dejaron la tapa del motor floja no la apretaron y le faltaba tornillos, tome el especial p More

by Hectorluisperezperez
Recommend Dealer
No
Employees Worked With
Como voy a evaluar gente que ni conozco jaja
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June 23, 2026

Kind attention, good technology to show the client the progress. Great Overview about your vehicle needs. More

by dhanielh
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 23, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 23, 2026

Car garage in for recall. They did not fix the recall. They had the wrong VIN number. Now I have to go back and have the recall fixed. Hopefully they will use the correct VIN More

by patriciadauria80
Recommend Dealer
No
Employees Worked With
Do
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