
Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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You dont find this kind of service everywhere I worked mainly with Carlos Vega, who provided exceptional customer service. He was very informative about the vehicle from the time we stepped out on I worked mainly with Carlos Vega, who provided exceptional customer service. He was very informative about the vehicle from the time we stepped out on the lot to the time I drove off and all times in between. Very helpful and made me feel comfortable in purchasing this new vehicle. Thank you for a great experience! More
Great experience with Carlos Vega Bought 2013 Elantra for my daughter, Carlos Vega was great, Helpful and professional took his time with us till we found the perfect car and he explai Bought 2013 Elantra for my daughter, Carlos Vega was great, Helpful and professional took his time with us till we found the perfect car and he explained everything we needed to know. it was a great experience, i'll recommend him to anybody i know who is buying a car. Thanks Carlos More
Best place to get your Hyundai My 2nd brand new Hyundai tnat I purchased here and always get 100 % satisficed. I will recomended to anuone and will come uf needed for another Hyunda My 2nd brand new Hyundai tnat I purchased here and always get 100 % satisficed. I will recomended to anuone and will come uf needed for another Hyundai for ne or my family. They always make me feel welcome. More
Extra Mile 3rd Purchase and every time they have exceed my expectations. Carlos Villamil and Robert Ozel are excellent and they will do anything for their custom 3rd Purchase and every time they have exceed my expectations. Carlos Villamil and Robert Ozel are excellent and they will do anything for their customers to make sure everything is taken care of . Thank you Carlos you made this very experience a very special one. More
Great experience I had a very pleasant experience at the dealership. I had the best man on the floor John Booth. He was very nice and very friendly. He gave me good in I had a very pleasant experience at the dealership. I had the best man on the floor John Booth. He was very nice and very friendly. He gave me good information about the Elantra. Even though I love Hyundai. Thank you again for been my salesperson and a good friend. God bless you. More
Horrible sales tactics I went in to buy a new car and had my heart set on this perfect car I loved my salesman, however his I guess upper management by the name of Juan Colo I went in to buy a new car and had my heart set on this perfect car I loved my salesman, however his I guess upper management by the name of Juan Colon was probably the rudest and worst salesman I have ever came across. First of all, if I say once that I don't want to sign on a car that day, stop pressuring me. He pressured me to sign on this car probably 10 times or more to the point where I felt very uncomfortable and had texted a friend to call me and tell me we needed to go so I had a reason to leave!! He also made horrible comments that I guess were meant to be a sales tactic. First of all he talked down to me like I was stupid and then proceeded to ask if we didn't have the funds available that day and that's the reason we couldn't purchase. Oh and told me he was going to have to sell the car out from under me if I didn't sign on it. That in my opinion was enough to lose my sale. Cheers to Juan for losing this sale that I was very set on which included a large amount of cash down payment. Yes I am just one person and one customer out of thousands, however I won't ever be recommending this place to anyone to buy a car. The girls at the reception area were also rude and sat there twirling their hair and laughing. Other employees all stood around waiting for something to do and at the time I counted literally 15 employees doing nothing. Not happy at all and sorry to a great salesman who has to work with such terrible upper management and staff. More
Great customer service making car buying easy! I bought my first Hyundai and I am so in love with it. It drives so smooth and is so beautiful and is the exact size needed for me and my family. Th I bought my first Hyundai and I am so in love with it. It drives so smooth and is so beautiful and is the exact size needed for me and my family. The dealership was great. We were immediately greeted and taken care of the entire time we were there. Klay helped us find exactly what we wanted in our car while the finance team made sure it was the exact price for our budget. It was overall a great car buying experience and would do it all over again. I recommend Universal Hyundai to everyone who is looking for a vehicle. I will definitely go there for all my future cars. Thanks so much Universal Hyundai team! More
Great service! From the moment we walked into the dealership everyone was extremely welcoming and helpful. Jinny was able to guide me through all the questions I had From the moment we walked into the dealership everyone was extremely welcoming and helpful. Jinny was able to guide me through all the questions I had and helped decide on the car that was perfect for me! I have never bought a new car before but Jacob and Jinny made the experience easy. I love my new Hyundai Elantra! More
great to work with patrick. he knew everything about the car overall a great experience . very pleased with the car. gas milage is great and rides amazing very pleased. only thing i would complain about is that overall a great experience . very pleased with the car. gas milage is great and rides amazing very pleased. only thing i would complain about is that i did hear other salesmen cursing while speaking with each other. More
Professional and straightforward Car buying at Universal Hyundai was easy. I went in knowing what my boundaries were. Finding the vehicle I was looking for was easy. Looking at option Car buying at Universal Hyundai was easy. I went in knowing what my boundaries were. Finding the vehicle I was looking for was easy. Looking at options was easy. I got what I was looking for. More