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Universal Hyundai

Overview Employees Reviews (2163) Inventory (1204)

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Universal Hyundai

4.8

2,163 Lifetime Reviews

12801 South Orange Blossom Trail, Orlando, Florida 32837 Directions

Sales: (407) 926-7050

Service: (407) 926-7053

Parts: (407) 926-7054

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Call (407) 926-7050

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Excellent

96% Recommended

4.8

2,163 Lifetime Reviews

View 4 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.

Top Reviewed Employees

Fabio Thiers

VIP MANAGER

5.0

View 20 Reviews

John Booth

Sales Manager

5.0

View 123 Reviews

Ruben Matos

VIP Director

5.0

View 18 Reviews

Simo Bassi

General Manager

5.0

View 16 Reviews

More Employees More Employees

Latest Reviews

November 10, 2018

"Fabio is the best salesperson "

- Fabiola e Esuardo

Fabio foi perfeito! Ele nos atendeu com a maior atenção, super experiente e entendeu perfeitamente o que nós precisávamos. Compramos um carro que jamais pensamos ser possível porque ele fez tudo que pode para superar nossas expectativas. Muito educado e simpático.

Employees Worked With

Fabio Thiers

5.0

Felix Matos

5.0

Simo Bassi

5.0

Ruben Matos

5.0

Jacob McNeely

5.0

November 08, 2018

"Customer's service"

- Velma

Mr Miguel Resto stayed for us until almost 11pm and later Mr Jonathan was so nice too..both were excellent staff and the financial director was goid too...

Employees Worked With

Miguel Resto

5.0

Johnathan Weidner

5.0

Other Employees : Financial director working last 10-31-18

November 01, 2018

"Best Service at a dealership I ever experienced. "

- Iamme55

This was the best customer service I have ever experienced. The most helpful and genuine salesman I have ever met. Thanks for the help! Much appreciated!

Employees Worked With

Alexis Ramos

5.0

More Reviews More Reviews

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Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Authorized Parts Store
Automated Car Wash
Cable TV
Customer Lounge Area
Instant Financing
Rental Car Service Onsite
Television
On Site Eatery
Complimentary Nail Salon
Free WiFi
Instant Financing

View all amenities

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