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Universal Hyundai

Overview Employees Reviews (2195) Inventory (1057)

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Universal Hyundai

4.8

2,195 Lifetime Reviews

12801 South Orange Blossom Trail, Orlando, Florida 32837 Directions

Sales: (407) 926-7050

Service: (407) 926-7053

Parts: (407) 926-7054

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Excellent

96% Recommended

4.8

2,195 Lifetime Reviews

View 4 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.

Top Reviewed Employees

Fabio Thiers

VIP MANAGER

5.0

View 33 Reviews

Ruben Matos

VIP Director

5.0

View 27 Reviews

John Booth

Sales Manager

5.0

View 131 Reviews

Simo Bassi

General Manager

5.0

View 24 Reviews

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Latest Reviews

January 18, 2019

"Excelente atencion! "

- Mei Da Mota

El miercoles pasado fui a comprar mi primer carro de agencia 0 millas, y entre mis opciones estaban otras marcas de carro pero la verdad mi ultimo carro fue un Hyundai y quede enamorada de la marca por que ese carro me salio demasido bueno en todos los aspectos, asi que decidi ir por lo seguro, el pasado miercoles compre un hyundai elantra 2019 y no puedo estar mas feliz con mi nuevo carro gracias al vendedor Carlos Roman por su excelente atencion y paciencia ademas de su experiencia con la marca me explico todo con detalle acerca del vehiculo y fue muy amable en todo momento, resolvio todos los detalles incluso los arreglos para el seguro de verdad estoy muy agradecida y feliz con mi eleccion fue la mejor desicion ir a este dealer, lo recomiendo al %1000 no se van a arrepentir ??🙏🏻

Employees Worked With

Carlos Roman

5.0

Carlos Garces

5.0

January 18, 2019

"New Sonata "

- Lebron, Victor

I'm verry happy and i would recommend a lot of people about the dealership. At first i wasn't sure but since i needed the car and the excellent service by Ericmelec Rivera i was able to go home with the car i wanted, thanks a lot Eric keep up the great service and you will get thousands of deals.

Employees Worked With

Ericmelec Rivera

5.0

January 16, 2019

"Great Experience"

- Roldan

Steven Rivera from sales really worked with me all the way thru the end of my purchase. Got me a deal that I couldn't let pass. Very knowledgable and very customer friendly oriented. Jose Cepeda was also awesome, answered all my questions and explained all the paperwork. Plus I only bring my cars for service to Universal Hyundai at South Orange Blossom Trail because the service team is the best.

Employees Worked With

Steven Rivera

5.0

Jose Cepeda

5.0

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