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Universal Hyundai

Orlando, FL

4.6
3,993 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 3,993 reviews

May 04, 2024

This is the first time I have been to a dealership and was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extrem More

by Aaliyah Ritchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Very easy to deal with and a great experience overall. Everyone is friendly and attentive. More

by Evan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley, Billy King
May 04, 2024

La atención fue excelente. Más que un vendedor, se mostró como un asesor ofreciendo las mejores oportunidades o condiciones para nosotros. More

by HeileyDaniella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
May 04, 2024

Miguel was a complete courteous and knowledgeable professional from start to finish. He made the complete transaction process very thorough and comfortable from start to finish. More

by bflobilz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Loved Universal Hyundai and would buy a car from them again. Rachel brokered the deal with me on the phone, and Jonathan helped me with everything when I arrived. Very smooth process which renewed my fai More

by CRISBOYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Solano
May 04, 2024 -

Universal Hyundai responded

It's fantastic to hear that Rachel and Johnathan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2024

Good service by Jason, always staying on top and making sure I was comfortable with the deal and was really friendly towards me and my family. More

by reinalyz17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Jason. I'm glad to hear he delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 02, 2024

The whole process was pretty much made easy and smooth and everyone was very helpful. More

by ANABRUDER_YOUR_REALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Universal Hyundai responded

Ana, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 01, 2024

Excellent attention, quick response and good explanation of the whole process. The person who attended us is an excellent salesman. More

by CAROLINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
May 02, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 30, 2024

Very impressed with the smooth ride and roomy vehicle. Excellent MPG Excellent value for money More

by Susan Barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan in sales dept Kissimmee
Apr 30, 2024 -

Universal Hyundai responded

Thank you, Susan, for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 29, 2024

This dealership was the best dealership I ever dealt with when it came to purchasing my own vehicle. I never had such a great experience like I had with this dealership. The process of searching for my dream More

by Diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis C.J. Joseph
Apr 29, 2024 -

Universal Hyundai responded

It's fantastic to hear that C.J. provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 29, 2024 -

Universal Hyundai responded

Thanks, Diana! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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