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Universal Hyundai
Orlando, FL
4,304 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,304 reviews
June 23, 2015
Overall great experience I am very pleased with my experience at Universal Hyundai. Not only did we get approved, but we were able to find a car that was what we were looking I am very pleased with my experience at Universal Hyundai. Not only did we get approved, but we were able to find a car that was what we were looking for. Terence, did not try to sell us a car we weren't interested in, which we had experienced at other dealerships. He helped us find the car we wanted within the price range we were looking in. Very grateful and happy we went with Universal Hyundai, would recommend to anyone. More
by Hamptonu2009
Employees Worked With
Terence Anderson II
June 23, 2015
Simple and Satisfying I recently purchased a 2015 Sonata with Paul Tartas, he was an amazing sales person, I was very satisfied with the knowledge that he provided on the v I recently purchased a 2015 Sonata with Paul Tartas, he was an amazing sales person, I was very satisfied with the knowledge that he provided on the vehicle. I was very pleased with the overall experience and I will definitely recommend Universal Hyundai and this specific sales person to my friends. More
by Eduardo B
Employees Worked With
Paul Tartas, Amines
June 23, 2015
Great Sales Experience I went in looking to purchase a new car and I just wanted to say the experience was great. No pressure at all and I had the best salesman Ruben Adorn I went in looking to purchase a new car and I just wanted to say the experience was great. No pressure at all and I had the best salesman Ruben Adorno. He was knowledgable and was not at all pushy. I didn't leave that day with one but I plan on returning back and bringing other people with me. We will definitely ask for Mr. Adorno again! More
by charlotte924
Employees Worked With
Ruben Adorno
June 23, 2015
Outstanding Service. The best place to go when shopping for. I went to Universal Hyundai only looking for pricing. As I entered, I was immediately greeted by Pedro the sales person. He sat with me and we discuss I went to Universal Hyundai only looking for pricing. As I entered, I was immediately greeted by Pedro the sales person. He sat with me and we discussed what I was looking for. He was very informative, personable, gave me great suggestions and showed me all the options I would qualify for. He was very knowledgeable about my options and I felt his sincerity. The financing was quick and the rate and price was excellent. I am very happy with my experience at Universal Hyundai. I walked in looking for pricing and walk out my new car. I will continue to be with the Universal Hyundai family. Pedro my sales person definitely made my decision easier. More
by jperez13
Employees Worked With
Robert Redford, Pedro Tavares
June 23, 2015
Outstanding sales and service! I recently purchased my Hyndai Santafe At Universal Hyndai. Let me tell you my experience in terms of sales, service and overall experience were impe I recently purchased my Hyndai Santafe At Universal Hyndai. Let me tell you my experience in terms of sales, service and overall experience were impeccable! nice friendly staff and the process was easier than I thought with the help of Pedro Tavarez my sales rep to guide me through this otherwise confusing experience. Thanks Universal Hyndai for your excellent service, we look forward to buying my son's new car next year! More
by juanlantigua
Employees Worked With
Pedro Tavares
June 23, 2015
Amazing experience !!! When one step in a dealer the anxiety is really high because you do not know what will be next. I had a great experience at all times.The entire staf When one step in a dealer the anxiety is really high because you do not know what will be next. I had a great experience at all times.The entire staff was very respectful on the approach. I did not feel pressure to get the car at all. The sales person which name was Klay, made me feel appreciated and help me so much with the deal on my new car. We did a couple test drives and I found a car that I was looking for. Klay did a amazing job.Mr.Lazo was super professional, respectful and the most important efficient. I walked out from the dealer happy, and I will recommend 100% the experience to everybody. More
by thiago gabriel
Employees Worked With
Klayfhord Lazo
June 22, 2015
Always great service I've purchased two cars from Adam at universal hyundai and one could not have a better buying experience. I've taken my cars to the service center, th I've purchased two cars from Adam at universal hyundai and one could not have a better buying experience. I've taken my cars to the service center, they may be a bit pricey, but it's well worth it, the one time I didnt take my car to their center, the cheaper place didn't give the full service and nearly ruined my engine by not tightening my oil drain valve! All around great environment to do business in. More
by DARKWING16
Verified CustomerEmployees Worked With
June 21, 2015
The right place to go when shopping for a car. The dealer was a friendly facility. Nice setting inside and out. all the employees there are helpful and honest. the likeliness for me to go back when The dealer was a friendly facility. Nice setting inside and out. all the employees there are helpful and honest. the likeliness for me to go back when shop for another car is definitely. More
by JBNCHEN
Employees Worked With
Klayfhord Lazo
June 20, 2015
EXCELENT Orlando and Jose I'm so happy you guys work with me the experience was A+ you guys got me what I want. Ones again another car with this dealer and I w Orlando and Jose I'm so happy you guys work with me the experience was A+ you guys got me what I want. Ones again another car with this dealer and I will always continue coming here and refer you guys are the BEST. More
by lauralee
Employees Worked With
June 19, 2015
Enjoyed buying @ Universal Hyundai I had a great experience purchasing my car at Universal Hyundai & would highly recommend doing business with them. I definitely wouldn't mind doing bu I had a great experience purchasing my car at Universal Hyundai & would highly recommend doing business with them. I definitely wouldn't mind doing business with them again. More
by K_N_CABALLOS
Employees Worked With
Ron Thomas
