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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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February 23, 2020

Like usual the service department and Paul the service manager took car of my car quickly and professionally. If only corporate Mitsubishi showed they care about their customers like This dealerships doe More

by BillyBob
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Hello Billy, I'm glad hear Paul continues to give you the service you deserve. I regret to hear your dislike with how corporate may have handled your situation. I hope you continue visiting us, so Paul can continue to demonstrate our appreciation for your patronage. Stay safe, Carlos De La Luz

February 22, 2020

Great service Paul was amazing answered all my question great customer service great conversation has my car done in great timely manner I give him 5 stars More

by leticia.arvizu
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

We want to simply say, Thank you. Paul and I appreciate your Star review. Stay safe, Carlos De La Luz

February 21, 2020

Thank you for getting us in and out so quickly and for coordinating the car wash as well! The car feels and looks almost brand new!!! More

by calnzabala
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 29, 2020 -

Universal Mitsubishi responded

Our pleasure...…. In fact, thank you..... for giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz

February 20, 2020

Great service Fixed right the first time Highly Great service Fixed right the first time Highly recommend these guys Paul and Armen are good people They listen to your problem so they can ge More

by RICHHARO
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

On behalf of Paul and Armen, we appreciate the effort you make to have us address your vehicle needs. Thank you, Carlos De La Luz

February 18, 2020

Great service excellent staff, really recommend, manager Paul goes above and beyond with his customer service, every one heres friendly and organized, thanks to all the staff!! More

by DARKDABBY16
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Paul and our Service Staff, greatly appreciate your patronage. We hope you continue visiting for many years to come. Thank you, Carlos De La Luz

February 18, 2020

My review is for the service dept. Everytime I have taken my Outland for maintenance, they are always so good to me. Great customer service and they never try to tack on unneeded services. I always love deal More

by ABEAIRD14
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian, Dennys Vaca
Apr 29, 2020 -

Universal Mitsubishi responded

So glad Paul and Armen both give you the Service you deserve. They're masters at servicing only what your vehicle requires. We hope you continue visitng to have them make your vehicle run great. Thank you, Carlos De La Luz

February 18, 2020

Great service. Straightforward and efficient. The staff was very friendly and knowledgeable and helped make a good experience. Will definitely bring the car back in the future. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Armen
Apr 29, 2020 -

Universal Mitsubishi responded

We understand the challenge you have to choose a Service department to take car of your vehicles needs. We are even happier to know you chose us. On behalf of Armen and our Service department, thank you. Stay safe, Carlos De La Luz

February 18, 2020

Great service center staff. Very helpful. Oil service took a little long but got my 2 Mitsubishi Outlander completed. Would recommend to all looking for service Thanks More

by BRYANKARL22
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

We appreciate your kind words and are grateful for choosing are Service department to take care of your vehicles. Thank you, Carlos De La Luz

February 17, 2020

Paul was very helpful and friendly, as were the mechanics thay took my car. When i walked in i was greeted with a smile and enthusiasm. Everything was a breeze. Ill definitely be coming back for all future More

by SWITZIG
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
Apr 29, 2020 -

Universal Mitsubishi responded

We already look forward to your next visit. We'll practice to do everything you deserve to earn another Star review. Thank you, Carlos De La Luz

February 16, 2020

Great service as always. Drive from studio city to get my oil changed passing dozens of oil change shops along the way and always enjoy my time. More

by garympeck
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Not enough words to give justice on how much we appreciate your effort to visit us to earn your business. Thank you. Stay safe, Carlos De La Luz

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