Paul Tokatlyan
Service Manager
Universal Mitsubishi
Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401
Dealership Experience
24 yrs, 7 mos
Languages Spoken
Armenian
English
1,328 Reviews
Write a Review1328 Reviews of Paul Tokatlyan
October 11, 2026
Armen made us feel welcome from the moment we walked in. His professionalism and attention to detail was above and beyond what we ever received from any automotive service center. No up selling just honest His professionalism and attention to detail was above and beyond what we ever received from any automotive service center. No up selling just honest sincere quotes and a sense that your in good hands is how we felt at Mitsubishi service center of Sherman oaks. The only thing I would improve is the coffee... Highly recommended. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
October 05, 2026
I Love this Mitsubishi service center. Paul has superb customer service, very transparent and a chill process. Paul has superb customer service, very transparent and a chill process. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
October 03, 2026
I always get excellent service at Universal Mitsubishi. Paul is amazing and always goes the extra mile even when I’m just bringing my car in for a regular maintenance appointment. Paul is amazing and always goes the extra mile even when I’m just bringing my car in for a regular maintenance appointment. More
October 03, 2026
Armen and the team allowed me to walk in and get an oil change. It was done quickly and so well. Easy! change. It was done quickly and so well. Easy! More
Other Employees Tagged: Armen Yagubyan
September 25, 2026
I've been having my car serviced from Universal Mitsubishi for over a decade, through multiple location changes. Paul and Armen are terrific and always talk you through issues with clarity and are Mitsubishi for over a decade, through multiple location changes. Paul and Armen are terrific and always talk you through issues with clarity and are upfront and honest about cost and needs More
Other Employees Tagged: Armen Yagubyan
September 19, 2026
Paul was my service manager who went above and beyond to quickly resolve a complicated and expensive issue for my PHEV. It was a complete different experience than the dealer where I baught the car. quickly resolve a complicated and expensive issue for my PHEV. It was a complete different experience than the dealer where I baught the car. More

