Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,297 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,297 Reviews

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1297 Reviews of Paul Tokatlyan

June 23, 2026

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Employee Rating

On line I found the dealer and the service was very good tikli and Bob made me very comfortable More

by john.nikk@ Gmail.com
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Recommend Dealer
Yes

June 15, 2026

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I took in our vehicle for service and recalls. Paul in service the service department was very professional and helpful. More

by LUGOR
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Recommend Dealer
Yes

June 09, 2026

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Knowledgable service, kind advisors, and fair prices. Paul was my service advisor. Fit me last minute and got me in and out. You can tell how much everyone on the staff cares about and loves what they do More

by J W
Recommend Dealer
Yes

June 08, 2026

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60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years. More

by WALTERPOLAN
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

June 06, 2026

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Paul was very helpful, professional & resourceful. I wouldn’t use anyone else. I definitely recommend. I will be taking my car there from now on. More

by Jen
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Recommend Dealer
Yes

June 05, 2026

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Service team is great! Very professional and accommodating. Go out of their way to make sure I understand what is being done to the car. More

by joe@1labsinc.com
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Recommend Dealer
Yes

May 30, 2026

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everything went smooth. I was in and out and not that much time and they were nice. More

by GREG_GIESELMAN
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Recommend Dealer
Yes

May 18, 2026

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Top notch service is what’s going on at this service center. Paul and his team are always ready to please for all your car care needs. More

by aramavakian
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Recommend Dealer
Yes

April 07, 2026

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Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car More

by mercedessaucedo74
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2026

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Paul the service manager was great and very transparent about the costs before starting the repair. More

by EUG_WONG
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Recommend Dealer
Yes
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