Paul Tokatlyan
Service Manager
Universal Mitsubishi
Sales 5355 Van Nuys Blvd. / Service 5151 Van Nuys Blvd.
Sherman Oaks, CA 91401
Dealership Experience
24 yrs, 6 mos
Languages Spoken
Armenian
English
1,321 Reviews
Write a Review1321 Reviews of Paul Tokatlyan
September 25, 2026
I've been having my car serviced from Universal Mitsubishi for over a decade, through multiple location changes. Paul and Armen are terrific and always talk you through issues with clarity and are Mitsubishi for over a decade, through multiple location changes. Paul and Armen are terrific and always talk you through issues with clarity and are upfront and honest about cost and needs More
Other Employees Tagged: Armen Yagubyan
September 19, 2026
Paul was my service manager who went above and beyond to quickly resolve a complicated and expensive issue for my PHEV. It was a complete different experience than the dealer where I baught the car. quickly resolve a complicated and expensive issue for my PHEV. It was a complete different experience than the dealer where I baught the car. More
September 06, 2026
Excellent and great Service as usual. Thank you Paul and Mitsubishi Team for your service. Thank you Paul and Mitsubishi Team for your service. More
Other Employees Tagged: Armen Yagubyan
September 06, 2026
Very accomodating. Efficient and kind. He takes time in understanding the needs of the customer. Efficient and kind. He takes time in understanding the needs of the customer. More
Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan
September 06, 2026
Awesome customer service! Techs work fast and always do a great job. Paul and Arman are always hospitable and straight forward. Techs work fast and always do a great job. Paul and Arman are always hospitable and straight forward. More
Other Employees Tagged: Armen Yagubyan
September 05, 2026
Convenient location. Professional and polite staff. My car was serviced faster than I expected. Thanks. Professional and polite staff. My car was serviced faster than I expected. Thanks. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
September 03, 2026
Excellent staff . Fast and efficient team, specially Paul Tokatyan who is knowledgeable and very accommodating! I've been his customer for 15 years and I'm so grateful Fast and efficient team, specially Paul Tokatyan who is knowledgeable and very accommodating! I've been his customer for 15 years and I'm so grateful! More
Other Employees Tagged: Armen Yagubyan
August 30, 2026
Armen was very helpful, professional, and friendly throughout the entire process. I really appreciate the excellent communication and customer service. throughout the entire process. I really appreciate the excellent communication and customer service. More
Other Employees Tagged: Armen Yagubyan
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