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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,666 Reviews

1,666 Reviews of Universal Mitsubishi - Service Center

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December 12, 2019

Great service! Well I have to say that the service here is great! Armen and Paul are very courteous and welcoming. They keep you informed on what’s going on with you More

by MANNY1485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

San Bernardino!!!! Thank you, not more to say Thank you.... Stay safe, Carlos De La Luz

December 12, 2019

Better than corona I’ve been to the one in corona and this one is better.Everyone was really friendly and helpful. I showed up after 4pm and no appointment and they stil More

by ARTURORIVAS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Navarro, Nick Zohrabi, Armen Avanessian, Dennys Vaca
Jun 22, 2020 -

Universal Mitsubishi responded

Corona??? :) You mean the Dealership, yes.... I'm so glad you found us and hope to service your vehicle for many years to come..... Stay safe, Carlos De La Luz

December 09, 2019

Excellent service I took my car in for an oil change. The staff was friendly and informative. My car was ready within a hour as promised. I was very happy with the serv More

by Debbie Takami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

We appreciate your opportunity, we hope to service your vehicle for many years to come. Stay safe, Carlos De La Luz

December 08, 2019

Easy to talk to team, great service Made me feel very welcome and were very helpful. My family and I will continue to be a customer are this location because of great customer service. More

by NANCYGONZA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you, It's rewarding when I hear about a positive experience. Stay safe, Carlos De La Luz

December 07, 2019

I wouldn't allow anyone else to service my car Love This Mitsubishi Service Center and Paul Tokatlyan he represents your company with respect for all your customers and his kindness helps us know More

by GODANPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cashier lady can't remember her name
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for your kind words. We look forward to your next visit. Stay safe, Carlos De La Luz

December 05, 2019

Excellent Service Everyone was very welcoming and friendly. Definetely enjoyed the warm greeting of smiles. I would drive from Lancaster again to receive their service More

by LSTEVENS962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Lancaster...…. Thank you. We understand the importance of your time, and the effort you make to allow us to service your vehicle is priceless. Stay safe, Carlos De La Luz

December 02, 2019

Personalized and exceptional service from Armen Yagubyan Armen was amazing from start to finish. He immediately addressed my service needs when I called in and everything was exactly as described when I got More

by AREGOHANIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad we addressed and fulfilled your vehicles needs. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz

December 02, 2019

Great I like friendly staff..exelent environment.good prices..costumer service is exelent.waiting time is very moderate.service advisor is great..nothing el More

by HTLOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

I'm glad our Service department meet and satisfied your expectations. Stay safe, Carlos De La Luz

December 01, 2019

Oil Change, tire pressure check & fuel cap replacement Armen and his crew never fails to give the best service for the last 7 years. I always leave with a smile on my face knowing my car is in good conditi More

by JAMESDEAN130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Smiles are so important and best expression of job well done. We look forward to your next visit. Stay safe, Carlos De La Luz

November 28, 2019

MITSUBISHI CAR SERVICE Great service overall, I highly recommend car service here. Sadly it is very far but worth the drive compared to the original drive from Glendale More

by NICOLE.CORLETTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

I'm sorry you have to drive a bit further, but tremendously appreciate your patronage. Continue enjoying your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz

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