Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,681 Reviews of Universal Mitsubishi - Service Center
Paul is the best I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! More
Good experience I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service I was able get the appointment on the day I wanted at the time I needed went I arrived I was greeted with a smile the service explain and the service was done in a in a good time my experience was very good. Will recommend to anyone More
Great and fast service I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process i I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process in a very efficient manner. More
Good recall service Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. More
Bad service I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately servic I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately serviced when it was noticed. I was told that is was just the moisture sensor in the gas cap. After it was serviced and the light was turned of when the service department restarted it, I was told if I had any problems i could bring it back. I brought it back and I was told that they couldn’t help me. They told me that the extended warranty that I purchased didn’t not cover it and that because I brought it to get serviced months after it was now my responsibility. According to them, a pipe that monitors the moisture has been damaged and it wasn’t like that when I purchased it. I feel I was sold this car with these damages and now they want me to pay for it. More
Friendly I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. More
Fast response, great costumer service! The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the ca The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the car as soon as possible and proceeded to give us a rental in order for us to continue with our daily tasks. Appreciate it. More
Like always great service with Paul Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... More
The staff was very friendly and they also professional. Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change wa Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change was taken care of and nothing else was wrong with the vehicle. My car also got a free carwash included with my oil change service. I was pleased with my visit that day. More
Very happy with the service and friendly crew. I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew is fast and they update you on your status of your car. More