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Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,665 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,665 Reviews of Universal Mitsubishi - Service Center
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November 01, 2019
Great to know that my vehicle is being handled expertly Paul and crew at the service center have always taken expert care of my Mitsubishi. I just got my regular service done along with a few other necessa Paul and crew at the service center have always taken expert care of my Mitsubishi. I just got my regular service done along with a few other necessary upkeep items (brakes etc) and my car drives like a dream again- I feel the difference in how my car drives after the adjustments. It’s helpful to have everything logged into their system since I can lose track when busy. Paul and service specialists help me stay on top of what’s been done and what service is due. More
by cc
Verified CustomerEmployees Worked With
October 31, 2019
Service was good. Armen was very attentive to customers and assisted with what the customers arrived to take care of at the time of visit. was good. Armen was very attentive to customers and assisted with what the customers arrived to take care of at the time of visit. More
by OFFICE
Employees Worked With
Armen Avanessian
October 31, 2019
Great customer service! Highly recommend speaking to Paul. My experience has been super amazing. Paul is super helpful, understanding, easy to talk to , very friendly , super knowledgeable about cars, good ad My experience has been super amazing. Paul is super helpful, understanding, easy to talk to , very friendly , super knowledgeable about cars, good advice on how to take care of it. He has a very positive vibe , very motivated character ,very humble, dedicated and consistent. By far best employee I ever met. I feel like every work environment should have someone like Paul because communication is key and that is what he has that makes me want to keep coming back because I know my car is in good hands. More
by NIGHTLIFEEDC016
Employees Worked With
October 31, 2019
Fast friendly 5 star service They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. They took great care of my car here and always give outstanding customer service, this is the only Mitsubishi dealer I trust with my car. More
by RWMSTUDENTS23
October 31, 2019
Paul and the crew are GREAT I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommen I’ve been taking my car to Paul every year for service. They used to be located in Glendale but i don’t mind making my way to them. He always recommends what is needed for my car and I trust them entirely. I own a black lancer and that thing gets dirty so often, he ALWAYS gives my car a complimentary wash and I always appreciate it. Thank you Paul for everything!! Universal MITSUBISHI in Duarte is amazing. More
by matthewmarabe
Employees Worked With
October 28, 2019
Awesome service great staff. Very courteous informative staff my 2001 Mitsubishi galant never breaks down my car ran perfectly after service. very pleased with this mitsubishi se Very courteous informative staff my 2001 Mitsubishi galant never breaks down my car ran perfectly after service. very pleased with this mitsubishi service department I will go again they resolve all issues and have your vehicles running like brand new. don't go to any other mechanic for your mitsubishi only go to this dealership mechanic service they are the best. More
by KSC31669
October 27, 2019
Paul the manager was the best customer service rep ever ! This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step This was the best experience for customer service I have ever had. The manager. I believe his name is Paul. He is wonderful. He helped with every step and made the experience a dream. I was happy to drive the extra just to get that service again. Thanks so much Paul!! More
by BMAN976
Employees Worked With
October 27, 2019
Exceptional Service! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! Exceptional service every time I enter the door! Never pushy. Always tries to save me money & give discounts. I'm not a number but a person! More
by GAIL HALLMAN
October 27, 2019
Out of this world customer service Paul went above and beyond for me and will defintly drive 100 miles to have his customer service. Thanks again for all the great help and thank you so Paul went above and beyond for me and will defintly drive 100 miles to have his customer service. Thanks again for all the great help and thank you so so much for your patience More
by GILBERTO_MONTIEL21
Employees Worked With
October 26, 2019
Excellent service Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps Excellent customer service, fast and friendly, Treated me as one of a members of the Mitsubishi family. Everybody was nice especially Paul. He keeps me updated of the status of the vehicle. Well recommended! More
by MIDNIGHT_EAGLE
Employees Worked With
