Universal Mitsubishi - Service Center

Always a good experience Paul is always helpful. He gives you your options, his suggestions, and lets you decide what you want to do. It doesn’t feel like I’m being forced to Paul is always helpful. He gives you your options, his suggestions, and lets you decide what you want to do. It doesn’t feel like I’m being forced to do anything I don’t need More

Service Very great! Honest! Very straight forward for what i needed!..........................................................I am very sure im comming back a Very great! Honest! Very straight forward for what i needed!..........................................................I am very sure im comming back again for my service. Very friendly! Satisfied enough! More

Great service! I always come to mitsubishi duarte to service my old mitsubishi galant because of great customer service, poeple are very professional and they alw I always come to mitsubishi duarte to service my old mitsubishi galant because of great customer service, poeple are very professional and they always check all possible issue of my car. More

Great experience Dennis was very professional and helpful. I came in for a regular oil change but ended up getting a major service as my car was needing one. Dennis was very professional and helpful. I came in for a regular oil change but ended up getting a major service as my car was needing one. More

Good Service Denny was very helpful and welcoming. Any question I asked he helped me with. He offered water and/or coffee during my wait at the dealership. Denny was very helpful and welcoming. Any question I asked he helped me with. He offered water and/or coffee during my wait at the dealership. More

Awesome service Paul did an amazing service and ensure that I do not have to pay more than what I need to. He informed me when my next service is and tried to accommo Paul did an amazing service and ensure that I do not have to pay more than what I need to. He informed me when my next service is and tried to accommodate the service within the timeframe I have. More

Service department A+ Paul is like the main glue of the service department. He helps you understand, and he try to help you out. I just miss having the dealership at Glenda Paul is like the main glue of the service department. He helps you understand, and he try to help you out. I just miss having the dealership at Glendale that’s all, but to me if i will get good service and good price . I won’t mind the drive 30 mins. Thank you Paul and everyone at the dealership. Also place is clean and offer drinks. More

Recall handled I was able to have the recall on the sunroof repaired. Dennys had my car ready in a timely matter. He explained it could take as little as 2 hours or I was able to have the recall on the sunroof repaired. Dennys had my car ready in a timely matter. He explained it could take as little as 2 hours or up to 4. Car was done in about 3. More

Quick, friendly service! This was my second time at Universal Mitsubishi in Duarte, and it was also excellent! Dennys was great, just as Paul was last time! Recommended! This was my second time at Universal Mitsubishi in Duarte, and it was also excellent! Dennys was great, just as Paul was last time! Recommended! More

Excellent Customer Service The place was clean and organized. Paul, my service manager was friendly and informative. He explained what the issue was with my BSW dashboard mess The place was clean and organized. Paul, my service manager was friendly and informative. He explained what the issue was with my BSW dashboard message and provided options re: how best to address it and what the different costs are. He didn't try to sell me on the most expensive fix, but offered up different ways to address the issue. More