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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,678 Reviews

1,678 Reviews of Universal Mitsubishi - Service Center

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January 18, 2019

Great service Went in for a recall, had an appointment at noon they took the care in right away and Paul handle the paper work. Had them do some needed service as w More

by MEIERFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2019

Good,attention to detail I had a great experience as always, the service advisor Paul did an outstanding job through the repair process. He kept me informed and delivered when More

by DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe is a greeter, I think his name is Jose young man. He was very attentive and very careful delivering the car and very helpful when I needed to get stuff from my car. This little details make a customer experience great.
January 15, 2019

great service Paul is great!! Always friendly, tells me what my options are, and always does everything he can to help in anyway possible!! Makes my decision easy More

by ADBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Great service every time! This dealership is always professional and its weird to say but its always looking out for our best interest. Not many dealership you can say that abo More

by ODMIDNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Very Professional I had a very good experience with Dennys. He was very nice and explained everything in detail. I really don't have any complaints. Everybody there wa More

by FYREYNOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 13, 2019

Always taking good care of me! Whenever I have gone in the people there are always friendly and take time with me! They always make sure I am leaving happy. They always go out of th More

by AASALAS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 11, 2019

Great service from Dennys and Paul Dennys and Paul were true professionals. Kept me up to date on the status of my service and got me out in a timely fashion. More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 11, 2019

quick and courteous Easy in, easy out. free coffee in a nice waiting area. washed the car, and pointed out what to expect on the next service visit. More

by NORMANMAESTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
January 07, 2019

Good Service Team Paul's Service Team is good. You should get Armen back in the Service Team, Dennys was prompt in handling Service. I have been pleased with the team s More

by ASAD
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
January 07, 2019

Good service Paul was very patient and detailed in explaining the issues with my car, which helps a lot especially in making a decision about the repairs that need More

by JASMINEFOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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