Universal Mitsubishi - Service Center
Sherman Oaks, CA
1,673 Reviews of Universal Mitsubishi - Service Center
Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. Will be back for future services. More
Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here. More
Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised that the battery had indicated it was on it's way out - only 3-years old...will not buy a Mitsubishi battery when time comes... More
Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a very competitive price. The best place. Thanks Mitsubishi More
Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More
Friendly and fast service They were very friendly and gave excellent and fast service. I would recommend this service center to all my friends and family. It was a wonderful ex They were very friendly and gave excellent and fast service. I would recommend this service center to all my friends and family. It was a wonderful experience. More
Customer Service Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discusse Let me first start off by saying how amazing service was when I first called to setup an appt. Dennis was extremely helpful and patient as we discussed each problems in my car and after seeing many recalls, he scheduled me in right away. Every concerns I had was looked at so that made me feel at ease knowing someone really cares about customer service and takes their job seriously at Mitsubishi. I usually dread coming in for service because of the wait but this experience was painless and I left super happy. Thanks Dennis! More
Very Good I really like this dealer tne only problem is too far for me , went i got my car was in city of Glendale i think you need more service shops I really like this dealer tne only problem is too far for me , went i got my car was in city of Glendale i think you need more service shops More
Great Experience Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down co Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down come to the dealer for all work I needed done if only you guys were closer! More
Quick and easy Dennys guided me through the process and kept me informed the whole time. They tried their best to make me feel that I wasn't getting ripped off unlik Dennys guided me through the process and kept me informed the whole time. They tried their best to make me feel that I wasn't getting ripped off unlike everywhere else. The job was done quickly and neatly. I'll be coming back for my brakes and oil changes too, and maybe even buy another car from them in the future. More