Universal Mitsubishi - Service Center

AC Vents Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. More

Paul Tokatlyan saves the day. The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Pa The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Paul's service standard, integrity, and commitment to the customer have always been a major factor in choosing this location for service. (Both in glendale, and in duarte). It hasn't been easy, as my vehicle has presented a few unique challenges. Paul was always there to assure me that the the company had my back, and made sure the job was done well In the end. He is the foundation of the service dept, and the reason I am a customer. Thanks paul, and thanks to the service team More

Great dealership I went in for service and Dennis and Paul are both very helpful. They were fast and friendly and great coffee and access to internet. I went in for service and Dennis and Paul are both very helpful. They were fast and friendly and great coffee and access to internet. More

Great Service and professionalism Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by all service members. Would highly recommend. More

Mitsubishi Lancer 2016 Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. More

Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More

Service made easy The whole experience was quick and easy. Our questions were answered, we were given a time and our car was ready. It was hassle free. The whole experience was quick and easy. Our questions were answered, we were given a time and our car was ready. It was hassle free. More

Recall I went in for a recall. Dennys helped me out and he was really kind and helpful. They explained the recalls and informed me that one of the recalls w I went in for a recall. Dennys helped me out and he was really kind and helpful. They explained the recalls and informed me that one of the recalls would not benefit my vehicle because of the way my car is set up. I feel they went the extra mile to help me. They even got me a rental car so I wouldn’t be waiting there for hours and they gave me a free car wash which was a nice surprise. I don’t come to the dealer often for service since I work at service center myself, but if I need to go to a dealer again I will definitely return to this one. More

Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More

D & Q They were very detailed and quick .They were very clear and helpful to what my service needs were compared to what my concerns were. Thanks They were very detailed and quick .They were very clear and helpful to what my service needs were compared to what my concerns were. Thanks More