Universal Nissan

It took many hours to finish the entire process but it was with it in the end. Great service. I love my brand new car. was with it in the end. Great service. I love my brand new car. More

I recommend this dealer, all there is very nice. And I love my car thanks GBU all people working here. Continue like that, I know this dealer is the best... love my car thanks GBU all people working here. Continue like that, I know this dealer is the best... More

So let me just start by saying I have pretty bad credit. And didn't have much of a down payment, either. So I really wasn't expecting much, or expecting to drive off with an actual car. I had checked out th And didn't have much of a down payment, either. So I really wasn't expecting much, or expecting to drive off with an actual car. I had checked out the dealership multiple times. I had gone online and looked hopelessly at cars in the inventory. But I had looked lots of places. The first time I called, Eduardo let me speak with another customer purchasing a vehicle. But I'll be honest: it really just sounded like another salesperson to me. Again, I didn't have high expectations and I had had pretty dismal results elsewhere so...I kind of let it go at that. But...I still needed a car. I got an email from Eduardo, letting me know I hadn't been forgotten, so I figured I would give him a bit of an explanation. And he let me know that he thought he could do something for me. But...all salesmen say that, right? But there was no pressure or push. Just a matter of fact statement: I think we can help you out. There are some good deals going on. It was a big dealership, so I decided to see how much "help" they could really give me. But there was one problem: I needed a car because I didn't have one. At all (no, trade, just two feet and a bus pass). So they picked me up. From home. Eduardo got to know me, and what I was looking for exactly. He understood what my concerns were about purchasing a new-to-me vehicle. And he found me a deal that I never expected. And in the car that I wanted (actually, the very car and color I've been wanting for the past two years!) The sales process took a while, but I suppose that's normal. During the wait, he got my daughter some snacks as I worked with the finance department. My daughter is young, and started getting antsy, so the Finance man (I forgot your name, sorry!) gave her some paper and markers to color with. Even though the dealership was very busy that day, Eduardo took time to walk me through all the features and aspects of the car, then took pictures of me in my new car when my phone died. He helped me set up the car and get adjusted, and even helped me plan the route home before I took off. I didn't buy a luxury vehicle or brand new model. I wasn't dropping thousands of dollars cash. I probably was more work and effort for them than a regular customer with average credit or better. But I was treated with every courtesy and felt important and taken care of., and understood. And at the end of this long day, I drove home happy. More

The experience and the car was worth the drive from Ocala to Orlando. John Dias was very friendly and he helped me get a lower interest rate than my bank gave me. The financial manager was very friendly and to Orlando. John Dias was very friendly and he helped me get a lower interest rate than my bank gave me. The financial manager was very friendly and helped me a monthly payment amount that I was comfortable with. I would recommend anyone to make the trip to get a car from Universal Nissan. More

The attention that we received was outstanding. Mr. Del Rio was very courteous and knowlegeable. Your manager Norm was also very helpful. I wish to express my most sincere thanks to them both for their exc Rio was very courteous and knowlegeable. Your manager Norm was also very helpful. I wish to express my most sincere thanks to them both for their excellent attentiveness and friendliness. More

Extremely helpful and knowledgable about the different models. Really went the extra mile to make sure we got to where I needed to be and was satisfied walking out the door at the end of the day. Additi models. Really went the extra mile to make sure we got to where I needed to be and was satisfied walking out the door at the end of the day. Additionally took the time to check back in to see how I like my new vehicle after the fact. Would send all family and friends to work with Eduardo Del Rio from universal nissan. More

Aaron was a great help in finding a car that fit me. He sat through countless test drives until i found my car. Knowledgeable about the cars and if there was something he didn't know about a car he would f sat through countless test drives until i found my car. Knowledgeable about the cars and if there was something he didn't know about a car he would find out instead of beat around the bush like other dealers. He also got my payments to a very reasonable rate for me being a first buyer.If you go to Universal Nissan, I highly recommend you ask for Aaron if you want someone who actually cares about his costumers and not try to sell you the first car you see on the lot. More

I found salesman Robin Johnson to be a breathe of fresh air in buying a car. He was very professional, knowledgeable, thorough, attentive and real. air in buying a car. He was very professional, knowledgeable, thorough, attentive and real. More

GREAT EXPERIENCE! THE STAFF VERY FRIENDLY, AFTER SEARCHING A LOT I FOUND THAT UNIVERSAL NISSAN HAS THE BEST PRICES AROUND, THERE WERE NO HIDDEN FEES. DEFINITELY RECOMMEND SEARCHING A LOT I FOUND THAT UNIVERSAL NISSAN HAS THE BEST PRICES AROUND, THERE WERE NO HIDDEN FEES. DEFINITELY RECOMMEND More

My experience at this dealership was very responsive and upbeat to my liking for me and my family. My deal between me and my dealer was handled with care and had been done professionally. I was pleased to k upbeat to my liking for me and my family. My deal between me and my dealer was handled with care and had been done professionally. I was pleased to know that I would be in good hands. More