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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,722 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,722 reviews

July 21, 2026

Compré un automóvil usado de 2021 el lunes 13 de julio de 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer l More

by gustavoberrios42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Crespo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2026

Wonderful dealership! Everyone is so nice. Ernesto my salesperson sold me and my wife a certified pre owned 2024 Genesis GV80 with 20,000 miles. He is an awesome salesman More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto sales and Jennifer finance
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July 17, 2026

I had a good experience, nice and cordial staff . I was pleased with my purchase More

by ANG4TX
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliab Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2026

Upfront pricing. Listen to wants of customer. Alejandro was very helpful and was a great communicator throughout the entire process. More

by twidget1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro sales rep
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July 17, 2026

Universal is always a great place to buy a car. This is my 4th car from them. Will continue to come back whenever we have another need. More

by Rperez11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilberto Gortari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2026

Professional friendly and very efficient. Great customer. The dealer listened to my concerns and he executed exactly what I needed. More

by JENEVE180
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Garcia
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Jul 13, 2026 -

Universal Nissan responded

At Universal Nissan, our top priority is ensuring every customer leaves happy with their purchase. We're pleased to hear that Luis made your experience a great one. It was our pleasure to assist you, and we appreciate your thoughtful review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 12, 2026

Julio Valdez presented as knowledgeable in this field, sincere and honest. I am very happy with my purchase, and the service of the dealership's employees I came in contact with during this purchase Thank More

by bpw2469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Valdez
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Jul 13, 2026 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 11, 2026

Raúl was very helpful, down to earth, knowledgeable and supportive on all my concerns. I felt very comfortable with the service. More

by IVET62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Arana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Universal Nissan responded

Thank you for your glowing review! At Universal Nissan, making sure our customers are satisfied and find their perfect car is our top goal. We're thrilled to hear that Raul provided you with such a positive experience. It was a pleasure having you, and we truly appreciate your comments! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 08, 2026

Excelente service, attention, dedication, the best people, answer all questions, resolve fast and effective, thanks More

by ale974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cajas
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Jul 13, 2026 -

Universal Nissan responded

Ale, at Universal Nissan, our top priority is ensuring every customer leaves happy with their purchase. We're pleased to hear that Miguel made your experience a great one. It was our pleasure to assist you, and we appreciate your thoughtful review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 06, 2026

I advised Raul that I was on a time crunch and only had limit time that I could be there, he assured me that he could get me the help I needed in the alloted time frame and he did. I really respect people More

by MMQUEEN16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2026 -

Universal Nissan responded

Thank you for taking the time to share your positive experience with us at Universal Nissan. Ensuring our customers drive away in their perfect vehicle is our top priority, and we're thrilled that Raul provided you with excellent service. It was a pleasure serving you, and we appreciate your kind words! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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