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Universal Nissan
Orlando, FL
2,696 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,696 reviews
Verified Customer
May 14, 2026
The salesperson, Julio Valdez, was extremely helpful and went above and beyond to make the purchase worthwhile. He was straightforward and honest throughout the entire process. He followed up promptly on ev went above and beyond to make the purchase worthwhile. He was straightforward and honest throughout the entire process. He followed up promptly on every phone call and email, demonstrating excellent communication and professionalism. When we encountered an issue with an unwanted extended warranty—something that was not his responsibility—Julio did a fantastic job resolving the situation quickly and effectively. His dedication to customer satisfaction truly stood out. More
by mrod901
May 13, 2026
We had an excellent experience purchasing a SUV with Mr. Rivera. All process was clear, fast and easy, no hassle and outstanding customer care. Rivera. All process was clear, fast and easy, no hassle and outstanding customer care. More
by gabrielacw
Employees Worked With
Carlos Rivera
May 09, 2026
All dealerships are the same; bait & switch and take up an entire day. I regret buying the scam “Certified Pre Owned” cost me $900 in repairs at the local dealership one week later and was missing bod an entire day. I regret buying the scam “Certified Pre Owned” cost me $900 in repairs at the local dealership one week later and was missing body parts, and of course Universal Nissan would not take care of it - unbelievable. More
by bd
May 09, 2026
Richard Harris and Chris Oliva took great care of me on my purchase for my Rogue! my purchase for my Rogue! More
by lperez683
May 01, 2026
I would like to express my gratitude for the courtesy, professionalism, and attentiveness that Mr. Raul Ruiz extended to me during the recent purchase of my 2026 Murano Platinum. Without his assistance an professionalism, and attentiveness that Mr. Raul Ruiz extended to me during the recent purchase of my 2026 Murano Platinum. Without his assistance and flexibility, it would have been very difficult to finalize the transaction. Furthermore—and no less importantly—Raul is always available (thanks to his extensive experience) to assist me with any questions or configuration and adjustments I have needed to make on my new Murano. Thank you once again, Raul, for all your help. Jose del Pino More
by jdelpinow
April 30, 2026
Excelente atencion sobre todo Angelo Rivera, Universal Nissan me ayudo a obtener mi SUV Rogue Platinium por lease, ya que en otros dealers no tube la misma suerte. Nissan me ayudo a obtener mi SUV Rogue Platinium por lease, ya que en otros dealers no tube la misma suerte. More
by ALFREDOMLK0866
April 29, 2026
My sales person was accommodating and a pleasure to work with, I have dealt with him in the past. with, I have dealt with him in the past. More
by OVALENTIN0107
Employees Worked With
April 20, 2026
It was a pleasure doing business with Universal Nissan. Sales were helpful and not aggressive. The finance department can improve with better transparency. Sales were helpful and not aggressive. The finance department can improve with better transparency. More
by Jagboy30
Employees Worked With
April 11, 2026
Chris Green is the best sales person we have ever worked with. We will never use anyone again for all of our auto needs! with. We will never use anyone again for all of our auto needs! More
by sunofabeachrentals
Employees Worked With
